EPISODE 14: MUSIC MAVEN JUAN CARLOS

Heather Newman: Hello everyone, we're here with another edition of the Mavens Do It Better podcast and I am sitting in San Juan, Puerto Rico in the First Colonial Bank of America with the wonderful Juan Carlos who I got to see last night, um, play Flamenco guitar and his show with his wonderful dancers. And so, I asked him if I could interview him and have him tell us all about himself. So, thank you so much for saying yes.

Juan Carlos: Well, it's a. for me it's something very special because you do a lot of tv things and a lot of presentations personally, but radio for me it's, it's something that I had with me since I was a kid. when I was born, I was born, as you know, in Barcelona. I was born after the war, so Barcelona We didn't have TV in those days in Spain we have only one radio station which was a national radio station. So that was our only entertainment at the house was very antique, you know, telephone. And we learned whatever the dictator was governing in Spain. We, you know, we learned what he let us know to know, but uh, to people and in that, in that country at that age, it's like being in the movie black and white. There was no colors. Because there was this after the terrible war, 1 million dead people, brothers, among, brothers. So, after the Spanish war was finished, you were walking on the streets and you would looking always over your shoulder because you don't know who you going to find and sometimes two brothers saw each other in the front, shooting a gun at each other. And that's the terrible thing about it was the country part of Spain was very poor. So most of the guys, like my father for instance, they were in a part of a Spain where the Franco was, but he didn't know what the hell the whole thing meant, you know, he just was there, and they gave him, they gave him a gun and a shotgun and okay, you have to shoot over there. And that was it and you had to do it, if not they kill you. After that while everybody enjoys peace. But Piloña have to be rebuilt and that's why my father came, and my mother came to Barcelona because they are from, from a very poor part of Spain in those days. The south of Spain was completely desolated so these people immigrate to the big city and there, well they work, they make their own colonies, they don't spoke the language because you know about the Catalans, they speak Catalan. and they look at those foreigners like, uh, you know of second-class citizens, but they didn't know, these foreigners we're going to take over. Why? Because the Catalans they are very, I would say stingy in those days. I know it sounds cruel, but there were very many suffer. You know, where people are very strict, and they had only as many children as they can, you know, procreate and they can give education. So that was only one or two. And then those families from the south, they came, and they populate Barcelona and Tarragona and Lleida and Girona, the whole Catalonian thing was populated by these second-class citizens that suddenly they became the spirit and the engine of the part of the country, and I was born into this part. I was born the only son and I will say, when it was a kid, I was a disaster as a kid. But yeah, I, I, my God, I didn't know my family why they don't kill me because I put all the miseries they can suffer through. It was because I got sick, I got all the sickness in the world. I was about to die twice and that was tough for a young couple, you know, especially when you don't have money, you don't have a work. They took me to school and when I was six and I went to school, I learned how to read in two days and everybody looked at me and say, oh my God, in those days, you know, that kind of things didn't happen. And in after the week I could memorize books than I don't know what the hell I was reading, but I memorized the words, you know, 50 pages and I can tell you, you know, everything. One day in my house I just passed out. Yeah. My father, my mother, they thought it was one of my attacks when I was a kid and when I woke up, I have forgot everything. I was like someone else and this is, it's so hard to understand for anybody and they send me to school again and I was the last of the class. You know? I was the stupid kid. I mean I was not impressive on anything, but music. Music was something else. So, in Barcelona they put you to work when you were 14, 14 years old, they give you some long pants, you can smoke, and they took you to have a, you know, a non sancta lady if you wanted to, which I always refused, I was a romantic. Well they put me to work in a factory where we made steam machines and engines for the cruise liners and all these things. I was a lathe operator, but the lathe, the lathe machine in those days was very simple. You put your fingers and you lose them that was it. So, all the old people in front of the machines, across the room. The old guys, they had only three or four fingers on each hand and I already was beginning to play the guitar, so I decided to quit, so I decided to move out and then something beautiful came to me. I was learning Flamenco and I used to go to a small tavern in Barcelona with all the Flamenco people because Flamenco is very much like a religion. It's not folkloric music from Spain because the Flamenco is something that comes from the poor people from the struggling. It's like jazz, like blues, you know, you cannot call the blues folkloric music. It's not, folkloric, square dance and all these things, but this is something that comes from the soul. So, all these people from the south. I'm talking about poor people, workers. We used to get together in a place similar to this, smaller, and there was a little stage and it was someone who played a guitar and they asked me to play the guitar and that's how I learned Flamenco. Not from the professionals, but there was a guy who played better than I did and there was a young girl to dance and you know you were into your thing and everybody was quiet and it's suddenly when you are in the flamenco atmosphere, this is a moment of exhilaration that you feel like saying Ole. Ole is like, it's, it's an expression that comes out of the soul and we call it the angel. You have angel and depends how you, how you move your voice, you know, is it has a lot to do when everybody gets into the same wave and just singing and dancing with this because you know the rhythm, you know what's going on between the singer, the dancer and the guitarist. It's only three people in the FLAMENCO. That's the basic. And when that happens, you know you, ahhh, you know, it's like it's like a blow of power all over the place and to experience that was something that we wanted to do at least once a week. And I was doing that and suddenly two gentlemen appear. They looked like Martians to us because they were well dressed. You know, with the goatee and very refined and they were watching the whole thing and I was playing my guitar. My mother and father was there and suddenly when I finished, I sit at my table, these, one of the gentlemen come and said very politely can, can we talk to you. And I was 14 years old and he was a very famous flamenco dancer and his friend, and they came because they wanted to take me with them to France to do a tour with the Jeunesses Musicales Francais. Jeunesses Musicales Francais was a, what's like an entity of the government that gave to every high school they gave concerts of very important people. I mean, there was the great, the orchestras that used to go to every little town where there was a high school for girls, it was funny, For girls. And well, uh, my father and I said, well, okay, but it to explain me, he's 14 years old and he said this, "It's going to be perfect for us because he plays like a grownup. But he's a young man and the girls are going to love it". You know there's going to be, "oh my god!"

Heather Newman: Winning.

Juan Carlos: So, I was, I was, you know, when, when they give you that opportunity and you've been like locked into a dark place. Suddenly France for me was like another planet. So, I, I, I remember every detail about, you know, when I got the, when we changed from the train from Spain, you know, the trains in Spain, the, the rails were stumps, so, every clack-clack, clack-clack, clack-clack, every time. The trains in France, the rails were weld. So, there was no clack-clack. So, I was at the beginning, you know what is going to sound, what is going to sound. And from there you know, is suddenly you are from the poorest part of the country and you have, you go to France and you first, I have never been in a restaurant before. The first dinner that you're going to have is with the Minister of Culture at the Palace of Versailles in the Mirror Room.

Heather Newman: Really? I've been there. Wow!

Juan Carlos: You know what I'm talking about? It was the most embarrassing moment of my life because they put in front of me like six spoons on one side, three, six glasses and four plates on top of each other and suddenly the guy appeared with a whole salmon in a tray and he asked me to serve myself. I said you must be Kidding, you know? I was in panic and everybody was, so you know, debonair and all that. And I was sweating my ass off. Sorry. Thank God there was the lady on the, two dancers, one of them was the master of castanets playing, which was a, she, unfortunately she passed away a few months ago, but she was my mentor on the tour. Yeah. And she told me, "Well, you have to do it like this", and suddenly I felt, you know, myself, like easy, easy. And then something happened to me. Then I discovered that I have a certain facility to learn languages. At three or four weeks I was speaking French because Catalan, I speak Catalan. Catalan is a Latin language that has Italian and French and it comes very easy for us, but I felt myself speaking French and liking the whole thing. And then you go to the first show, the first show was at Lycée Privé, Paris, and all the girls from all girls schools in Paris came to see the show to start the tour. We're going to do a tour of three months all over France and North Africa. In those days, North Africa was a protectorate of France. Well, I didn't expect that. I was dressed, you know, I was kind of good-looking kid, you know? Very thin with a real flamenco, you know? And suddenly I walk on the stage, because we'd done a rehearsal, but there was nobody there. Suddenly, I hear that scream.

Heather Newman: It's like the Beatles.

Juan Carlos: Like the Beatles. I didn't know what to do. I think I got stopped in the middle of the stage and the French guy who was doing, the guy who was presenting us, we call it a conferencier. He is used to do like a conference. He says, "Go on. Go on. Go on". So, I went there, and I sat, and they don't stop screaming. What the hell am I going to do?

Heather Newman: Keep playing.

Juan Carlos: What happened to me? So finally, I got into it. Then you know, one of my very violent, it was even worse! Well, finally it seems like the guy came in and say, Please, ladies I know he is a young man, is very passionate and, you know, the whole thing. Please listen. He's a great guitarist too. So finally, they keep quiet. All right. I did my solo, because it was a solo, you know? Then I went inside and when I went inside the master of ceremonies came to pick me up again and said, you both, you have to take another bow. You know it was incredible because the show was over, and they wanted me to go out and take a bow. So, this was my first experience in Paris, 14 years old. And then to get into the dressing room with like 2000 girls around you. I didn't know, I didn't know how. I think I almost died or crash. It was terrible. Then, like this, I went to every little town, every place. I remember the first time I got drunk it was in the caves of Dom Pérignon. That was classy.

Heather Newman: Fantastic, yeah. Are you kidding?

Juan Carlos: Then went to the, uh, to the Mont Saint Michel where the medieval was made. And you know, for a kid who's never been out of Spain with a, with a heart this empty, you know, and you visit every place. What I used to do, we arrived on the bus and I stopped, I left everything in a hotel and start walking the streets. In the fifties, I'm talking about 1955 in France. The war was also happened out there. We went to Normandy coast and they're still the tanks on the sand, the cannons and everything was there. And we know the real people because you know, they came the, the, the major of every little town. They gave us dinner and we taste the best dishes of every very pot. So, I came back after the tour to Barcelona and my father didn't recognize me because I have cut my hair in a different way. And I was wearing the typical blouse noire, you know, Parisienne, guy with the, with a leather jacket we used to stole from the American pilots that was down there. You know, very straight pants and all that. And he said, son, you sure you're not gay? For him, that was the picture of the gay person, you know, because I looked so strange, so different and then, I remember then I had to go back to the factory. My friends at the factory, they couldn't believe what I told them. So, I stopped telling anybody what I have done. But this gave me the first taste of, of what I was going to do. Then when I first, we did the second show, a second time, I was already a professional and then it's when I stayed. And uh, do you remember an actress called Brigitte Bardot?

Heather Newman: Of course.

Juan Carlos: Okay. Brigitte Bardot was then beginning. She was a beautiful girl. She was beginning. And so, she had to be, in one of the movies, I think was And God Created the Woman, Et Dieu... créa la femme. There was a scene that she has to do some flamenco dancing and somehow, I don't know how I get there. But according with a friend of a friend or a friend, okay, I know this kid who plays the guitar is here, is going to be at the Olympia. Oaky, they took me there and here I was playing the guitar for Brigite Bardot. And the entourage for Brigitte Bardot Was Pablo Picasso, Françoise Sagan, all these famous stars.

Heather Newman: Oh my gosh!

Juan Carlos: I was there with these people and she, she liked me so much because we were the same age. The rest of the people were old guys, so we had a great communication. We had a lot of fun and we went to every party. She dragged me because she wanted to do the funny shit. That's terrible. It was awful. But she. Everybody applaud her, and she was so beautiful, and we know we have such a great time. I met because, so I met all these famous people and it was like living in a dream and suddenly we got this thing at the Olympia theater for the Jeunesse Musicale. They call me and say, why don't you stay a few more months? And we have, we're going to do a show for, for the teenagers. They don't have to be ah school, but young people that one and all for free at the Olympia Theater and there was show which was the Russian Army Ensemble, the chorus. These guys, if you see something, maybe you can see them in YouTube, these guys were like, like a hundred guys and Russians, soldiers. Young men singing and dancing with this huge corviers in the air. I mean there was I. I was amazed by that. Then this gentleman that was very popular, which was Maurice Chevalier which was the conferencier. And sometimes Édith Piaf used to come to see, to see him. I talked to it Édith Piaf. And I said, "Jesus Christ, am I, when am I going to wake up of this thing?" We were doing the show and suddenly we got a telegram from New York. That was, when I say, on the show that we were going to do the thing. It was beautiful because when we got to the Plaza Hotel, I already been in a few hotels, but you always, you know, artists were number one for the first thing. But when I went to the Plaza it really was really overwhelming, you know, they give me a beautiful room and all that. When we' went to the rehearsal, there was a fashion show was beautiful. I mean the models, you know the top models from those days. I still remember the last costume that was the Spanish motif. She was like a bull fighter cape all around the girl in red with just with a black flower on her head. Was so beautiful. And then I realized that the people around me was the Kennedys, the Hiltons, the Shah of Persia with his wife Farah Diba, and it was Arthur Rubinstein, Salvador Dali. All these people were there. You want me to tell you a funny thing about it?

Heather Newman: Oh, yeah. Yes, of course.

Juan Carlos: I was staying in a small room in the corridor of the Plaza, in the suite on the left was Salvador Dali and the suite on the right was Arthur Rubinstein. We were doing a show. We were doing a rehearsal and I was playing guitar in the, in the room with the door open because there was a lady, a cleaning lady, a young, beautiful Puerto Rican girl and I was trying to talk to her, so I said, well, maybe if I play the guitar, you know, she will come in and we'll talk about. I really fell in love with that girl. She was so beautiful and suddenly instead of the girl a gentleman appeared and was Arthur Rubinstein. He was looking at me playing the guitar. "That's wonderful. Wow! This quite the scene? Isn't it?" He was kind of a Jewish, German accent. And he said "Maestro". I couldn't believe it. "Go on, go on, go on and play", play the. And suddenly I was playing, and this guy was sitting in the other bed in front of me watching me but listen to this. He said, "You know, I love Spanish music. Come to my home. I'm going to play something for you". I was sitting like this for one hour and a half listening to the best interpretation of the Spanish classics like Tourina (sp), like Fieja (sp). All these great great composers with the classics. And I say, "Maestro, you play this music like you were in Spain", and he said, "Because I become Spanish when I play this music" And this type of communication with such a genius, people you know, sometimes I think well, I was there or is it a dream and it's so beautiful memories and two days later I heard some people screaming on the corridor and it was Maestro Arthur Rubinstein, having an argument with Salvador Dali. Salvador Dali, with his oh, you know, with his night dress and the Maestro only like this in a t shirt, "I can sleep like this!" Salvador Dali was looking at him. Finally, the guy left and so I ask him, you know, when I saw him when I was in the elevator, "Maestro you okay?", "You know what this guy is doing?" I know, Salvador Dali had some little rocks that we have in a Spain. We're used by the knights of St John. The rocks are covered with phosphorous, so when you throw them in the floor, they explode. Bap, bap, bap, bap! Now the smell of the phosphorus is very high. This guy used to, he used to get the rocks, you know, he, he, he did that on the corner where there's no rug, you know, because he has to be on the, on the tile. So, he used to get the rock, smell it, and go inside and start painting. It was so noisy. I never was there because I was out all the time. I went to sleep three or 4:00 in the morning, but this was one of the arguments they had. And then we went to the, to the Ed Sullivan Show and Salvador Dali was there and he had a big canvas, huge canvas. And then he had some strange crayons, you know, he start painting with crayons and going kind of crazy but beautiful. And Mr. Sullivan asked him "Maestro, how much is this worth it?" He said, nothing. What do you mean nothing? Wait, you got crayons for the signature, now it's worth $800,000.

Heather Newman: I love, his paint. Your story, I mean, the dream that you keep talking about, I think, you know, a lot of the time, I get to be here with you in the first colonial bank in San Juan. So, I feel a dream too, you know, it's the things that happen. You're like, so great.

Juan Carlos: Of course, this life, this life of entertainer. It takes you to places you never thought you will have ever there, and you meet people you never thought you can meet, and you get into situations that you can be killed, and you don't know.

Heather Newman: Really. I know.

Juan Carlos: You get out of it, but you don't know how you really worry how much danger it was. We traveled a lot and uh, then we went back to, I went back to Spain and then I started working seriously on the guitar and then I got called to go to Las Vegas and I was a, it was a brief thing. But, uh, I remember that it seems like Dean Martin saw me on the Ed Sullivan show when I did my Zorba thing, you know?

Heather Newman: So, on the Ed Sullivan show you played Zorba?

Juan Carlos: Yeah, the Ed Sullivan I played Zorba because he asked me, you know, I was going to play some of my Flamenco Malagueña and all those things, but, but Mr. this, Ed Sullivan he, he, he, he was a strange guy. He said to me, "I want you to play something you have never played before", and likely he was testing me. And I said, "Well, something like?", "Have you ever seen a movie called Zorba the Greek?" And I say, no, it's not, it was not even shown in Europe yet because it came out years later. But the theme was very famous and somehow, uh, I said, okay, well they put me into a screening room and into they showed me the movie a few times to hear the music because they didn't have the music out yet. So. But I tried to, I saw the movie like seven times. And I put it together and then I realized that I cannot play it with the guitar tune the regular way. So, I tried to fake something to see if I can get it easier for me to do. And finally, I found my own tuning and I found it by accident. I was playing a flamenco guitar with wooden pegs. It's no mechanical, wooden, was straight. So, when you have a Flamenco guitar and you touch something, whether with a hat it, the whole thing goes back. So, I was practicing and practicing and suddenly I did like this and I touched the edge of the table with the headboard and suddenly, twang, two strings got off. I say, oh my God, let me try it, rang, rang, rang. And that was it. I discovered it by accident. That's the truth, just between you and me. So, my big success of Zorba the Greek, I discovered by accident and with a guitar like this, without touching it, I went to the show. I practice and practice and practice until when I had it done, I say okay. And I did it and it was very, very successful. You know, it was fun because how important is to be the right place, you know, just when I get out of the, of the, of the studio theater, day after New York recognize me anywhere, because the Ed Sullivan show was. Everybody was watching it. "Hey Zorba!", "Hey Zorba!", I was being, "No, I'm Spanish." "Oh, that was beautiful Zorba. How can you make it sound so like", and this is something that for an artist, it's recognition and I've noticed that recognition is the most important thing for everybody, not just for an artist. We got it for free, but I think that recognition is something that is need for everybody because to be anonymous it's really very sad thing and people sometimes they, they're so lonely because they are not recognized, and this is a very sad thing, but this another dangerous too. If you want to be a celebrity 24 hours a day, that's terrible, nobody wants to be next to you. So, my career at the guitar, it's been taking from the real Flamenco thing which gave me the technique. The way I move my hands, you know, and uh, the violence than I have because Flamenco, sometimes you get violent, you get into it. It's like playing a drum, you know, sometimes you get into the rhythm and, and you really do it hot. And then I learned how to play music from other countries in South America of course, and I was visiting, I don't read music, I've never read music because with Flamenco, you know, you play by ear and that's it. You have to have a good ear. I fell in love with all these melodies and I start at it with my technique. I play all those melodies with a technique I knew and suddenly I found myself playing music from Chile, Peru, Argentina, Bolivia, all those things. And it sounds different, but it sounds like the real thing, but it's probably a little more brilliant because of the way I, the way I use my right hand. So, it gave me that, that special touch. And then I had the good luck to meet a, a woman, uh, here in Puerto Rico. She came from Argentina with a beautiful show about Spain. You know the immigrants in Argentina, 80 percent are Spanish from the regions. so, she came here with the music from the whole country of Spain, not just flamenco. She dance. She was a specialized with music from the north, from the center and Flamenco of course. When she got here, she started learning Cuban dancing, Brazilian dancing, Puerto Rican and all that. So suddenly of course we fell in love. We finally get together and that's when we decided to put together a show and we were adding more girls, but how good it was to use beautiful Latino girls. We didn't want professional dancers. The show, the talent was based on me because I learned how to handle a show from being Dean Martin, from, uh, from these guys like the, like a Sammy Davis, like Paul Anka, watching those, being with those guys. I used to open the show for them many times. Even here in Puerto Rico when Puerto Rico was like Las Vegas in the seventies and eighties. So, handling your audience, learning the language. I was lucky I spoke French and Italian and so learning English, it took me a while, but I got familiar with it and the way these guys used to handle the audience between songs or how to talk to them. That's, that's the gimmick of being an entertainer. So, without noticing it, I was becoming a showman and I started telling jokes and telling stories and suddenly the girls appear with a beautiful dance and when you see the girls everybody was mesmerized because it was like Miss. Universe thing. So. But the good thing about it, that my show was put together by a woman. So, it was never grotesque, or it was erotic or sexy. The costumes we use were exactly the costumes that Brazilians used in their dances. The Cubans used in the dancer, the Dominicans, the Puerto Ricans. So, we did everything with style. That's why we never had problems like being censored for, to go anyway because the girls were beautiful, but you know, there were no g-strings, there were no sexy movement. Nothing. Was Real, real dances from the countries and the Flamenco. You see I have a great flamenco dancer here. She's good. But of course, now, as I said to you, I'm retired, but I can stay home. Well, this is part of my, this is part of my life and something I like to mention my first contract with America. America is the dream, was the dream of many people. And when I first flew over New York, I thought I was in a movie, you know, I was, you know, we saw the movies and I said, okay, I'm here, you know, this is it. We did a tour all over United States. We, we played in universities, was a cultural tour 1960. We were doing every university. We did like 30 universities in United States and we did it by bus traveling. We've traveled the roads of America and in the sixties, I went to the diners, you know, the real ones. And I went to the western countries. Las Vegas was just one street, you know, that was it. We just pass through. We saw all the southern. We went to Kentucky, we went so many places and this for, you know, for 20-year-old man it's something, you know, you can’t believe it. So I absorbed so much and I became so, so fond of the American people because I saw for the first time the people who didn't cheat, you know, people who went, who accomplish things and they pay the taxes and they went to the school and everything was working and was and that was beautiful because the Catalans we were like this. We were responsible, we were always on time. This is something that I learned and South America was a disaster. It was terrible. I don't know how the hell these countries work because nobody's on time. But I had such admiration for that, that I decide, well this is, this is what I'm going to do. That's why when I got my first American passport I wanted to go to Vietnam. And I did go. We made a little group in Puerto Rico and we went to Vietnam with the USO and that was my way to say thanks to, you know, to so many, so many things that you can accomplish in a country like America. I never felt like an immigrant because I, I got my residence for free. It was given to me by a president.

Heather Newman: What, what president? I know you've played at the White House too. Who did you play for?

Juan Carlos: Yes. Uh, there was Spiro Agnew was the vice president that was a which, sorry, but I don't know

Heather Newman: Kennedy? Nixon?

Juan Carlos: But you know how I did it? Pablo Casals, the great cello player is he lived here in Puerto Rico with my paisano and we met. I was in a deportation process, so I was going to be deported and uh, I'm still trying to think of the name of the President. Well, you’ll find out. And uh, he, I met him in a recording studio. We start talking Catalan and I said, "Maestro, I'm sorry. I'm going to Miss you a lot because I have to go". "What? What do mean? Why are you Going?" "No, I'm being deported", and he said "what? Why? You do something wrong?", I say, "No just I have no visa. I have nothing else, you know, I have no visa. I have no job here". he said, "What, but you are Flamenco Guitarist?". I said, "Yes". You're a person of, you know in America they have a rule or a law that if you ever person of certain abilities you're wanted to be in, in, in, in the country. extraordinary abilities, something like that it's called, and I said, "Do you think I can apply? He said, "Of course, of course. This is something very unusual. We don't have real flamenco guitarist born in America." So, he wrote to the president and two weeks later I got called by the immigration official and they gave me the green card.

Heather Newman: Wow, that's amazing.

Juan Carlos: Oh my God. What was the president that came after Kennedy?

Heather Newman: There was Johnson and Ford and Carter.

Juan Carlos: No, Ford, Ford. Gerald Ford. This was my big thing about the visa, when I went to pick up my visa, it was given to me by some judges that come every, every week they came from the United States and they were dining in a restaurant and I was performing and when they saw me coming into the jury, you know because you have to do the. And they say, "Did you bring your guitar?", I said, oh my God. I just said, why don't you tell us? I had a letter from Washington? Okay, who is your friend up there? It was so beautiful. These guys were so nice. They always ask me to play Malagueña. They admired what I did, but I never thought they worked, they never introduced themselves either. So, I didn't know who the hell they were, but when I walk into there and one of them said, "Oh my God, did you bring your guitar?" Oh, my goodness, it was beautiful. Things that happens, you know, things that you get when you, when you are an entertainer, an artist or something like this. There's so many stories. But maybe we'll have another program.

Heather Newman: Yeah, we'll have to talk again. And now you're retired. Though I saw you perform so beautifully last night. Where people can find you. Um, so the name of this place?

Juan Carlos: Oh, this is Triana Tapas. Tiana is a little suburb of Seville. It's on the other side of the river where most of the Gypsies were. The Flamenco was first, and the Gypsies came in later, but they adapted so well that they related with the Flamenco very much. But uh, Triana Tapas, tapas are the little, you know, when you order you eat before,

Heather Newman: Little plates.

Juan Carlos: Yeah, Uh, before the going to the serious eating, you know, so you have a little glass of wine with a little pot of olives and shrimps and all this. It Is a great variety of hors d'oeuvres.

Heather Newman: The food is delicious.

Juan Carlos: the food is really good here. And these people they, the good thing about Triana is that is not made by Spaniards. I mean they're two Puerto Ricans, his wife, the wife of a Harold is the lady you saw with the castanets now and you see in the lobby, you know, these people learning how to play.

Heather Newman: They do a class here too?

Juan Carlos: Yea, she is a teacher, but she sings Flamenco, and she plays flamenco guitar, she dances. And he is in Spanish, we call it manitas, we call him hands because he's the one who repair all this. Is an engineer, electric electrical engineer. He graduates and how to know so many things. He can fix your computer, your phone, and he can break a wall and he can fix a toilet. This guy is amazing!

Heather Newman: A man of all trades.

Juan Carlos: Yes, and he's very smart. He has a great sense of humor. He likes dancing a lot and they met in an Arthur Murray school here.

Heather Newman: Oh, an Arthur Murray dance school.

Juan Carlos: Yeah, because he was teacher in Arthur Murray. And she wanted to learn how to dance so that was love at first sight. And he's been doing many different businesses but somehow when I saw this place that it used to be a Spanish restaurant that just didn't work, but he took it and then he put all this together and he fix it and they work a lot. And we create, and of course he needed someone who knew about show business and I happened to be here. I was staying in Venezuela until 1995. I was doing well down there because Venezuela used to be the richest country in South America. I was performing at the Hilton and suddenly, you know, everything went out. And I had to leave Venezuela and I was fortunate because the El Conquistador Hotel, which is a beautiful resort, was to be reopened for the second time and they asked me to come with a whole show to open it. I Was performing five, five years with them and then I decide to, a friend of mine the business of the cruise liners. Oh, the cruise liners used to be a great business here because in the old days, about 20 years ago the ships were smaller, so the cost of the tickets was higher, which brings you another kind of audience. So, the people can come, can pay to see a, tour with the show. So, we used to rent the whole auditorium in a hotel. We had like 500 people per show. That went on for about five years, was good business. Now unfortunately the ships are much bigger, which gives facility to people of, you know, a middle class to be. Which I think is great. You know, it's beautiful. But in our business, you know, they try to keep the same prices on the ship to pay for our show and it's not working because, you know, these people come with a small budget and they'd rather walk, you know, and, and spend that money on eating or buying things, which is very understandable.

Heather Newman: Yeah.

Juan Carlos: Well, well now, now we have in groups of 100, 50, 60. That's okay, and it's good to entertain the people for the cruise liners because most of them, they're people of certain age and you know, they feel very identified with me so we had a lot, a lot, a lot of good times with them. Now, well, I have a beautiful house in front of the beach. I have a beautiful wife and my dancers, and I have three daughters and four grandchildren.

Heather Newman: Wow!

Juan Carlos: We are a whole family. And um, it's not, for me it's not sad to retire because I've done so many things. I performed so much. Then I say, I say my, my son, he loves me, "There's nothing you would like to do?" I say "No, I've done everything I wanted to do, man. Leave me alone."

Heather Newman: I've done it all.

Juan Carlos: I've done it. I'm living the future. Okay.

Heather Newman: Right, right. That's amazing. And, you know, you do this here because you love it.

Juan Carlos: Oh, this is fun for me.

Heather Newman: This is fun. This is not necessarily, not that if you love what you do, it's not work anyway. Right, but you're not touring and all of that.

Juan Carlos: Sometimes they call me to do a convention, which I enjoy very much. I go to do a convention in United States or something like that for two or three days and okay, I'll do it. But this is a, every night, you know there's new people coming and it keeps my mind working and of course now since I'm beginning to, you know, sometimes you forget things, but a friend of mine told me, you know Alzheimer's is not when you lost the key, it's when you find them and you don't know what the hell to do with them. That's the real thing. I say, okay, I'm safe, okay.

Heather Newman: As long as you know what to do with the guitar, you're still good.

Juan Carlos: I have something beautiful, I have my first guitar. I revived my first guitar that came with me to America from 1960 and she's still alive. I put it to work and every time, it's a flamenco guitar, and it's very special because Flamenco guitar so very light because they don't have any iron anyways. Everything is wood and is very thin and it's, it's a, it's so beautiful to, to, to play that instrument. Now sometimes you know what I have, I think it sounds stupid, but I have my, how do you say when you have in your computer a picture?

Heather Newman: You have a picture in a frame?

Juan Carlos: No, when you have a picture you like in your computer. It's like a screensaver. Screensaver is a picture of my house from 1952 when I was born and there's nobody in the street and this my house over there. I you have everything in snow. So, when I look at that and when I grab that guitar, I feel something.

Heather Newman: Yeah, of course.

Juan Carlos: I play guitar different than when I come here, and I played with the one in electrified and then I'm beginning, either or I'm going crazy, or this is something that is happening between the guitar, my youth and me. It's a, it's a strange feeling, but you know, improvisation is the main thing in Flamenco. So, I'm improvising and I'm coming out with things that I've never done before with that guitar. So, l just say, oh my God, you better watch out. Thank god I'm not smoking anything or drinking anything. I'm still sober and I say, "Well, maybe it's something going on."

Heather Newman: It's the connection, right?

Juan Carlos: I don't know. It's funny because when I relax in the house, you know, and I just, I never felt it many years ago to go and play the guitar in the house because I've been playing a lot. But this guitar happens to me. This guitar was hidden in a, you know, one of these things that you hire to put furniture inside. A storage room and I forgot about it and about six months ago when I found it, I felt like a thing in my heart and I say, "Gosh, thank god it's here", because you know, I had so many guitars and so many things and then I put it back. I took it with me, varnish, put some new strings and now we're friends again.

Heather Newman: That's amazing. sometimes, it's sometimes the first, you know, those, those things that are your first. The moment.

Juan Carlos: Yeah, you know, but what this guitar has is that it's a natural sound. It's a kind of guitar that you cannot press against your body because you kill the vibration.

Heather Newman: Oh, okay.

Juan Carlos: So, you have to separate a little bit because it's so thin, the word is Cypress and screws, it's so thin the wood that everything vibrates. And it has a real flamenco sound. It was built in 1916. Yeah, it was my first guitar, professional guitar.

Heather Newman: Thank you so much for talking with me and I still am, I can't believe this wonderful room down here.

Juan Carlos: Yeah, this is very unusual because this is the shelter of a bank that was the first bank America had outside United States.

Heather Newman: and we're in the vault

Juan Carlos: Yeah, we're in the vault. And this vault is, I think the previous owners of this place, the Spanish restaurant, they told me that they brought a German technician to open the safe because it was locked. The German guy spend here about a month drinking and, he never got the thing open. They call a bunch of kids from the other side of the bay, four Puerto Ricans. They came here with two screwdrivers and they open it up in about two days, so that's what I call Puerto Rican talent.

Heather Newman: Well, thank you so much Juan Carlos.

Juan Carlos: Than you.

Heather Newman: What a pleasure. Thank you for sharing your story with me.

Juan Carlos: It's pleasure, my pleasure. Because you don't have many, I'm writing a book, but they're going to give me more money not to publish it.

Heather Newman: Is there some good stories in there?

Juan Carlos: Oh my God yes. We'll do another article. I will wait for the person to die so I can talk about that.

Heather Newman: Fair enough. Fair enough. Yes, we don't gossip, yes.

Juan Carlos: No. I think what you do is something beautiful, and I feel myself very, very lucky because you don't get to know most of the artists, you know, with all this, you see them only on stage. Behind each person there is a story, you know, and people like us who have been traveling so much. You've been doing so many things and meeting so many people. We have lots of stories, lots of situations and it's good to give it away some time.

Heather Newman: Yeah, well thank you, gracias.

Juan Carlos: Thank you, muchas gracias.

Heather Newman: That was the lovely Juan Carlos in San Juan and this was Mavens Do It Better. Thanks everybody.

EPISODE 12: MUSIC MAVEN - LÍRICA LEÓN

Heather Newman: Hello everyone, coming at you for the Mavens Do It Better podcast from Beautiful San Juan, Puerto Rico, and I'm sitting here with the lovely, great woman who I met the other day at this really cool place and so I'm going to let her introduce herself and tell us where we are.

Graciela: Of course. Of course. Hi everybody. My name is Graciela and I go by the artist's name of Lírica León and I am from Puerto Rico and I am a lyricist more, so I'd love to do a little bit of rap, a lot of instruments, a lot of instrumentation, acoustic things. I love Playing Electric Guitar and I just love music in general, so yeah, thank you so much for the opportunity for sure.

Heather Newman: You bet! I know when I walked in this, it's the Poet's Corner, yes?

Graciela: Passage. Poet's Passage.

Heather Newman: Passage, Poet's Passage. Yes, because I guess it's not really a corner yeah? It's more of a passage isn't it?

Graciela: It's more of a hallway, it's a hallway concept.

Heather Newman: How long has this been here?

Graciela: We've been open for about 11 years now. Probably going on 12 soon. Of course, I don't exactly remember when the anniversary is, but we are owned by Ms. Lady Lee Andrews. She's a local, San Juan area poet born and raised right here, and she saw an empty, like a pocket in the local San Juan scene when it comes to art and poetry. She, it took her a lot of, a lot of hustling and a lot of connections and just everything to get this place open. But she did, and it was amazing, and we've been here 11 years as I said, and it's poetry first for us here because definitely sometimes the poet is seen as the least important aspect of an art piece, but here they're highlighted, so definitely.

Heather Newman: Absolutely. And to sit in here is just, you can't even take it all in, you know, there's poetry all over the walls and beautiful art and we're sitting in a space that's kind of like a performance stage space.

Graciela: Yes, it's definitely like a performance stage. We've shifted the stage and run a couple of times to make it appeal to the crowd more, so definitely. But I love the fact that it's a safe space no matter what kind of art you do, anyone from whatever part of the world you belong to, you come in here and you do your thing and it's very much appreciated.

Heather Newman: I mean, I wandered in yesterday and you were singing and playing. You were playing the Congo. Yeah?

Graciela: I forget the name of that instrument. It's not a Conga, I really forget, but I know a native African drum. I have to know the name, but it's definitely used in the traditional Bomba music. We play here Bomba y Plena, which is a, comes from our African heritage as Puerto Ricans. So definitely I love playing it. I played very basically, but because I love fiddling around with it. But yeah, it's pretty cool. Did you enjoy playing the maracas?

Heather Newman: Yes. I was handed a Maraca and uh, was rocking out to her singing. It was great.

Graciela: Excellent. And I was like, "Hey, we're having fun".

Heather Newman: I did alright.

Graciela: It's pretty good. Thank you so much. Yes.

Heather Newman: Oh, you're welcome. That was awesome. Yeah. So, growing up here, I mean, you're probably exposed to music since, you know, coming out of the womb.

Graciela: I'm not going to, there's a story behind actually. My mother told me that I was born, um, sadly with the umbilical cord wrapped around my neck, so I was born blue as they say because I couldn't breathe. Um, my mom had to go into cesárea, how do you call that?

Heather Newman: Oh, a C-section.

Graciela: A C-section yes. Um, and she, I had to come out that way, you know, so. But as my mom tells me that as the doctor was bringing me to her after cleaning me up or whatever, he said here comes la cantante and he said, here comes, the singer and put me in my mother's arms. And I was like, that is such an interesting thing that happened. But, you know, I pay it no mind. But it was pretty much since day one. My parents have such interesting taste in music more so my Dad. Reggae music, rock and roll, old school, hip hop, a lot of metal music, um, things that old school, what do you call Elvis Presley? And his old school bands, the doo-wop, you know, all play. A lot of Salsa on music. My mom loves Salsa everything in Spanish, Bachata, merengue, but she's a Salsa woman. She will play salsa till the end of time.

Heather Newman: That's great. So, I got to do that the other night with a friend here.

Graciela: Was it Latin roots over there?

Heather Newman: No, it's fortu. Um, it's the one that has four bars in? It was like Fortuna, is that right.? I can't remember the name of it. I should know. I was like, I don't know, but yeah, he busted out some salsa moves on me that were pretty great. It was super fun.

Graciela: It's a workout honey. That's a workout dancing the salsa. Oh my God. I put so I don't know how to dance it well, but when somebody takes you and they know what they're doing, you just follow them. It's amazing.

Heather Newman: When that happens, you're kind of like...

Graciela: Taken, usually, for this ride. Whatever is happening, it's happening.

Heather Newman: Super fun. And then last night I went to see, um, we walked into another restaurant and it was this man, Juan Carlos who was born in Barcelona, but he was raised here, and he plays Flamenco Guitar.

Graciela: Yes. I love Flamenco.

Heather Newman: Do you know him? Have you met him?

Graciela: No, I don't know.

Heather Newman: You need to go meet this man, he is amazing. I'm going to go meet him and talk to him in a little while.

Graciela: Oh, my goodness. Okay.

Heather Newman: He played at the age of 16 on the Ed Sullivan show.

Graciela: Really?

Heather Newman: Yeah, Salvador Dali was on that day and he's played with everyone. You need to meet this guy. Yeah.

Graciela: There's so many. Jesus. Oh, my goodness gracious. Do you know what I'm saying? This is the magic, but I always say this, the magic of San Juan is you turn a corner, you find a gem, you turn a corner here, you find a gem. That's why anybody who wants to come here and want to go through someone, explore, explore because you never know what you are going to find.

Heather Newman: I walked all day yesterday and you know, just I was just blown away. I kept walking into places and talking to people and it was just so fun.

Graciela: There's always a conversation.

Heather Newman: Yeah, and I think, you know, with everything that happened, you know, with the hurricane, you know, it's like coming back. But I think, you know, Puerto Rico is always had some infrastructure issues that are hopefully being more dealt with now because of that. I don't know. Do you feel like, what do you feel about the city? Not to, you know, I don't want to Dig into anything.

Graciela: Oh, it's okay. We can totally dig or whatever. No problem. I'm comfortable.

Heather Newman: I feel like, you know, it's like tourism. We need people to come to Puerto Rico to come back to Puerto Rico because it's beautiful and there's so many things to do and see here and it's just, you all, the people, you're just so amazing.

Graciela: Thank you. Thank you so Much. No, no, no. We definitely do. We, we, especially places with metropolitan heavy areas, you know, San Juan here, and then Guaynabo, Fajardo, Cayey, etc., etc. These places do need tourism because they thrive off of it. It's the only way. Sometimes it's the only way because what Puerto Rico is essentially, essentially is, is a place for everybody. Anyone can come here. My, our problem is sort of the way we benefit, the way the benefits kind of give more cons to us, the people that live here, you know. So, it is like if we want to build a business, our own business and if we want to maintain that business as a local business, it's 11 times harder for us than an outside or foreign business coming in. So those are definitely the points where the benefits we would need to fix and have it all be equal towards us or, or all be seeing the same way, so we can all thrive. We all want everybody to thrive. So definitely.

Heather Newman: Absolutely. Well and it's also a choice of whether you go to a local coffee shop or you go to Starbucks because you know it.

Graciela: Exactly, and there's nothing wrong with Starbucks.

Heather Newman: There's nothing wrong with Starbucks. It's a great business and it's lovely that they're here. But but it is something to where you're like, okay, well there's local businesses that are thriving that are gonna that are here and want to be here, have been here forever. Supporting them.

Graciela: Thank you. Yeah, no, we thank those people, because a lot of people, most of the average tourist today is very conscious, you know? Sometimes you have these unconscious people and it's like, well let them learn by themselves, you know? What can you do?

Heather Newman: There's unconscious people everywhere especially right now.

Graciela: You know, like let them learn. But for example, my thing would be like the whole coffee shop thing and like try to, a lot of tourists come out and come here and I hear them talking and they're just like, "Oh look, there's a Marshall's!" And "Let's go to the Marshall's". And I'm like, "What? You going to go to a Marshall's in the middle of Old San Juan?", you have that back home! Or they're just like coming up to me, "Where's the nearest McDonald’s?" And I'm like, you have actual beautiful food around you. Cheap, you could get an empanada for like $2 and that is delicious. So, it's like support your local things, you know, be challenged, don't, don't pay attention to McDonald’s till you go back home. You're going to find it when you go home. You know the only argument I would have.

Heather Newman: Yeah. Fair enough. I agree with you completely. I love your musical note by the way.

Graciela: Thank you so much. I got this first year, freshman year of college for sure. It's been with me around my neck for about four years and I don't know, I feel like I saw it spoke to me.

Heather Newman: It's beautiful.

Graciela: It's a little, for those who are hearing, it's a little stainless-steel clave de sol how do you say treble clef?

Heather Newman: Treble clef.

Graciela: A treble clef in stainless steel and then a couple of the crystals on it.

Heather Newman: Sparkly. I liked the sparkles.

Graciela: Yes, you've got to be spark-ley!

Heather Newman: What did you study in school?

Graciela: I am studying

Heather Newman: because you're still?

Graciela: Yes, yes. I'm in my third year, about hopefully two years left to till I graduate. I'm studying communications at the moment, but I'm actually somebody who has always been like, I love university, but I feel like I could do more without it. I just, I. I recognized that the strength of a bachelor’s program, going out there into the real world trying to support myself is evident, so it's difficult trying to balance. Sometimes I step off the balance and right now I feel like I am stepping off the balance a little bit, but we're trying to come back to that. But communications, is the third thing I choose, I went in for marketing. Then I went to sociology and now I'm in communications and I'm just like, we're staying here because we want to graduate, and we want to finish, let's just go. Let's just be finished. Let's just go. You know?

Heather Newman: Yeah, I started as a communications major because they didn't have theater, the first college I started at in Illinois and then I transferred to University of Washington and became a theater major and now I work in technology.

Graciela: Excellent. Wow. You never know where life's going to take you.

Heather Newman: Yeah, you don't know. And all the theater production skills and all of that transferred into doing big shows for Microsoft.

Graciela: Excellent.

Heather Newman: So, I think with communications it's, I think those are great skills to have and some business skills, especially if you want to run your own stuff.

Graciela: Yes, definitely. I've got some plans for that one day.

Heather Newman: An aspiring business owner?

Graciela: I would love to. I would love to. I've always loved the idea of being my own label owner, you know, I would love to call it, my name is Graciela it means to be to have gratitude. So, I think I'd call it maybe Graceful Records or something. Those are, these are like five-year-old thoughts. Okay. Not so much, 12-year-old thoughts. But I would love to have my own record label one day and just help true talent rise somehow because it's, it's difficult to find a real helping hand without, without. Because people come up to you and they have a lot of pretext and they have like not pretext or like, you know, how do you say intentions.

Heather Newman: Yes, yes. They want something from you.

Graciela: Exactly. And it's like, it's like you're there to help, but as soon as you smell something fishy, you jump out. And it's sad. It makes me sad because I'm like, I'm somebody who goes out every day who wakes up, tries to hustle, try to get closer to her goals and her dreams. And these people hold these dreams in my, They're essentially gatekeepers. You Know Jessie Reyez? She's one of my favorite artists and they just, as soon as you don't do something they want you to do, they snatch that away from you and you have to be brought back two or three steps again. So, I'm definitely, I want to be somebody who's real, who's who, who's there to be like, you have a talent, let's, you know, let's carve it out. Let's make it better. Let's try to achieve what you have inside your head. Only if you're there to work. And let’s do it, let’s work. I want to be that for other artists or people in general.

Heather Newman: I see that for you.

Graciela: Thank you so much.

Heather Newman: You know when you put things out into the universe. You say them out loud and you tell other people? You know I'm going to be checking on you and like when's this label launching. You know what I mean?

Graciela: Uh, let's knock on wood in about 15 years from now, 15, 15 years.

Heather Newman: Let's call it five.

Graciela: Five. My Gosh. Oh my gosh. Well it's possible, but dang, 5 years. I see myself just barely getting my first album out in five years. But let's go.

Heather Newman: Well, there's nothing to it, but to do it right.

Graciela: That's true. As long as it's done.

Heather Newman: Yeah. So, talk about, talk about your music and your singing. So, what's your style and what do you love and what do you do?

Graciela: Oh, okay. So, when it comes to style, I'm still looking actually. I feel like I, I'd like to be a genre-less artist. I like, like uh, like 21 pilots, these artists you hear, and you have no idea where they're pulling from. But the finished product is beautiful. So, I just, whatever comes to my head, I love lyricism. I guess I would call myself. I'm a very lyrical person it's the thing I look for the most in a song for sure. Chris Martin from Coldplay, Lynn Gunn from PVRIS, Florence and the Machine, you know, beautiful lyrics. And music for me was that what the question, was is music? Music for me has always been the only thing I've ever understood. From a very young age I was always perked up in front of the television, looking at Disney channel and High School Musical and these kids just dancing. I used to be like dancing, like I just loved it. I did the whole brush in front of the mirror thing in your undies, you know, I still do it like, why not?

Heather Newman: I do too.

Graciela: Yes, yes. Bumping your favorite artists and you're just read it like singing and dancing and. Yeah. So, I just want to be able to attack music anyway that I want to make whatever goes inside my head. Even if it's not for me, make it for the people. I love the idea of writing for other people too. Because I, I make songs with specific artists in mind

Heather Newman: Oh cool. Do you write every day?

Graciela: I do. I make an effort. Even if I don't write, I sometimes I go without writing because sometimes you know, you just

Heather Newman: Life gets busy.

Graciela: You know, off day, but most of the time I make sure to record any key word that comes into my head or any, any melody that pops, everything's just constantly popping into my head and I just made sure to record them. But right now, I'm working on a song which is pretty cool. That's, well I can't really say it, it's going to be cool. It's a song that's going to be a project, so this project will be dropping on January. Did I just say dropping, dropping.

Heather Newman: Dropping

Graciela: Dropping

Heather Newman: Dropping in

Graciela: In January and it's a pretty cool collaborative effort so I'm excited for that. So. Oh, I should make a point to drop my Instagram. It's @lyricalyon and its spelled L-Y-R-I-C-A-L-Y-O-N. There we go.

Heather Newman: You were signing as you were doing that.

Graciela: I know I do that. I know, I took sign language.

Heather Newman: You know sign language?

Graciela: A little bit. L-Y-O. Dang, I forgot. It's been a minute. I took ASL at some point. I know how to. I know how to do Alicia Keyes If I Ain't Got You in sign language. It's my fun fact for everybody.

Heather Newman: That is fantastic.

Graciela: Oh, I want to. I want to keep being better though. I want to be able to. Even if, I want to be, you know, I've always actually had this idea of bringing music to deaf people. I've always had that idea even though they can totally feel it. Definitely. If it's there, like I've seen that science, but I would love to make concerts and live events more accessible to these people because everyone should be. I love going to concerts and I love the freedom you get. I love to be able to scream at the top of your lungs, all of this and I know it's not the same for them, but they should at least be included somehow.

Heather Newman: Absolutely. I was just at Voodoo Fest in New Orleans.

Graciela: Oh, I've always wanted to go to New Orleans.

Heather Newman: It's a great city. Reminds me, similar feeling of, you know, it's the Big Easy, you know, so there's a sort of islandy feeling.

Graciela: Islandy, Caribbean feeling. I can imagine that. Because you've got that history.

Heather Newman: It's such a melting pot with the history and all that. I see a kinship for sure. But the Voodoo Fest, they had signers at all of the stages.

Graciela: Cool.

Heather Newman: For All of the shows. I thought that was really cool.

Graciela: See, you don't see that here. Here When it comes to the, I feel like when it comes to our disabled people's program is terrible. Like I have my best friend and my best friend's brother is I believe has down's syndrome and he, after Maria had to go to the United States, there was absolutely no way he can be educated here because the programs were failing him. He's doing so much better now, so, so much better, but it shouldn't have to be that way, you know, it should be that he should get that kind of treatment here in his home. Not somewhere else.

Heather Newman: I do a lot of the work on diversity and inclusion in the tech world and we had a session at our event and it was interesting, you know, because you come at it with who you are and your perspective and all the things you've learned and the people you meet and all of that. And you're always learning, and I feel like when you teach you learn, you know, it's, it's a symbiotic relationship no matter what, you know. And that's the beauty of it. Right? And it was interesting, we had a bunch of students, college students who were in IT and talking to them about diversity. It was so interesting talking to them about that they were like, "Yeah, diversity is important to us, but we just do that." Like Puerto Rico. We just really do that because everybody's got such different backgrounds and everything. Do you find that as well?

Graciela: Yes

Heather Newman: The people here just seem. It's just that's the way it is. I don't know.

Graciela: Oh, wait. Okay. Okay. No, no, no, no, no. Actually no, because I feel like when you notice diversity is when, when it’s really punctual, like for example you have like New York, it's a melting pot, right? Same thing as LA, but here as long as you speak the same language and we understand the same social cues and the same accent comes out of your mouth. No more differences. I don't, you're Puerto Rican. That's it, no matter independent of how you look like. So definitely I want to say that if there were any diversity, would definitely have to be like um, differences from people who live in the city versus the country which is top is anywhere people from the beach versus people from the country. It's all different dialects and a little bit different. But at the end of the day, everybody shares the same history at the same, the same way of life in a way.

Heather Newman: Do you feel like as far as like men and women here or trends,

Graciela: The patriarchy

Heather Newman: The patriarchy and all of that.

Graciela: That we're still...

Heather Newman: We're all still working on it.

Graciela: We're all still working on it, honey. Oh my gosh, no. Um, you know, I was lucky enough and blessed enough to have a dad who actually cared so my parents are separated, but they, it took them a moment and I'm not gonna lie. Took them a minute for them to become friends again. But now they have a cool ecosystem going on and it's great. Like, um, so I was blessed enough to keep my father in my life. He's in North Carolina right now. He lives in between Florida and North Carolina and um, but I wouldn't say my family's ever been exempt from, from. How do you say machismo? From the patriarchy? Yeah, no, my mom had it really rough. My grandmother had it ridiculously rough. Growing up, my aunts, my cousins, you know, I haven't really gone through that because I am, I am a bisexual person and currently right now I am in a relationship with a woman, so I haven't had that, you know, and I have, I had a boyfriend before, but he was nice. Yeah. I'm actually, I'm actually like, I'm very like um, I know how to spot like terrible people. Like if you reach a certain, if you do something, that's it, we're done. I'm not communicating with you ever again. That is it. I'm a Taurus. I'm that kind of person.

Heather Newman: That tells me a lot.

Graciela: You mess with my family. The horns are coming out. That's the kind of person that I am. But um, no, but it definitely from telling. Well I actually, I also get the same, you know, genetic treatment. They don't the cat calling walking around. There's A lot of that here, especially with the boys and the boys and then the Trap music and kind of just keeps on spreading unless, you're conscious enough and smart enough to recognize the problem, you know. Because there's a lot of boys here that are actually very, uh, toxic masculine, anti-toxic-masculinity and it's cool. But at the end of the day the Patriarchy is still alive and kicking in got to keep fighting. We're currently at, my University actually is finishing up a campaign against sexual harassment and it was a wonderful campaign, but it's keeping, it's happening in our universities and in our schools, in our households. And it should stop. I have myself wrote a poem in Spanish about it. Yeah, for sure. I'd have to. Oh my gosh. Oh, my goodness. Oh my gosh. It's in Spanish, how can I translate?

Heather Newman: You don't have to translate.

Graciela: I don't have to translate? Okay. Okay.

Heather Newman: We can translate it later. Whatever. If you want to, you don't have to.

Graciela: Actually, I've been meaning to translate that one specifically. I have to get. Um, let me at least if I can get like a small little snippet. Okay. Here we go. Mind you, I have not memorized this even though I've had it written for a minute. My goodness gracious. My memory's faulty sometimes.

Heather Newman: I don't always memorize the stuff I write either. Sometimes I do. Sometimes I don't, it just depends.

Graciela: Here we go. So, it goes for all the Spanish speakers that are listening. (Poem in Spanish. Unfortunately, transcriber does not speak Spanish).

Heather Newman: Thank you.

Graciela: No, thank you for letting me, thank you for the platform. I'm so happy I'm sitting down talking to you today.

Heather Newman: I'm Thrilled with.

Graciela: I feel like, oh, but I feel like my favorite line from that poem. Let me see if I can translate it immediately here. Um, oh, here we go. Yes. Memory problems. Oh, "The people keep quiet about weird things. Saying that harassment is just a myth and if I end up opening my mouth, I'm the one who committed the crime." I don't know, you know, it's like people keep talking. It's like, oh, that harassment going on. That's not happening. You know, and you have to be strong and these are just boys being boys, when it's not true. These are actual grown men taking advantage of young girls and young females trying to do their thing and if they end up opening their mouth, they're the ones for have the crime.

Heather Newman: Absolutely. If you say something, sometimes you're the one that's seen as the victim, the victim or the person who's, we're seeing that a lot lately.

Graciela: It is shaming victims when it should be the other way around. Pisses me off. Expect the rap song about it.

Heather Newman: That's awesome. So, you, you're in school, you work here?

Graciela: Yes, I do.

Heather Newman: And you talk to people who come in. Do you get, do you meet just a gazillion different people? Because this place is so cool.

Graciela: We've had some interesting characters pop, pop through the door. Yeah. I've got some really interesting characters. None violent so far. Thank goodness. Some rude, some completely ignorant. But I had a, two or three days after I started, a pirate walked into my store.

Heather Newman: A pirate?

Graciela: Yes. A man, a self-proclaimed sailor. Who looked like a pirate. American and he just started speaking to me about all of the sailing terminology and I kept a straight face for 15 minutes while being read the Encyclopedia of sailormanship, if that's even a word.

Heather Newman: I think so maybe.

Graciela: It was hilarious. And he was like. And then he proceeded to teach me how to tie a knot with rope.

Heather Newman: Wow.

Graciela: So, I learned something that day. That's my most memorable character. But I love it here. I have a really nice community of artists and, and uh, I'm friends with all the people. There's a plaza in front of our store and I'm friends with all those people who just sit down. So, it's a very community effort.

Heather Newman: Do you know the fellow that dresses up? Like a sculpture?

Graciela: Yeah, of course he was right. That's Johan. He was right here. He was sitting right there. He was sitting right there. That's Johan.

Heather Newman: Oh, my goodness.

Unknown Speaker: Johan is a really good friend of Poet's Passage.

Graciela: He's an amazing poet too. Reciter, actor.

Heather Newman: We were at Piloto 151. Right. And so, we saw this guy walk up with a suitcase and we're like, what's going on over there? And watched him get ready.

Graciela: He's, he's so good.

Heather Newman: It was amazing.

Graciela: I try to get him to break character every time I get off work and he's doing his thing, but no, he just stares at me and goes. And he just proceeds to keep acting like a sculpture it's beautiful. But he's so nice. He's very, very. What I love most about him is, he's very well spoken.

Heather Newman: He speaks beautifully and just what, like how he does that with the you know, I was mesmerized.

Graciela: He was right in that corner.

Heather Newman: I can't believe he was sitting right behind us.

Graciela: I'm not so sure Maybe he might come back. If not, he'll definitely probably be here for poetry night tomorrow.

Heather Newman: Okay. Wow. That's so funny. Of course, you know him. I mean, I would assume that most artists and musicians

Graciela: To a point not going to lie. Yeah.

Heather Newman: Yeah. I mean this is the spot, right?

Graciela: This is the only place like this in all of Puerto Rico.

Heather Newman: Oh really?

Graciela: Yeah. No, there's no other Poet's Passage in the world at the moment. So, this is unique to right here.

Heather Newman: And will you talk about, um, Ms., the owner.

Graciela: Lady, Ms. Lady. Yes. Oh, I jokingly call her the pope, because it's when you spend enough time up here, you start to notice that she has touched so many people. So many people walk in through that door and telling me, this is for Ms. Lady. I love the conversation we had the other day, or I love this, or I love that. And she knows so many people, so many artists along the years. Um, it's beautiful. It's a beautiful thing to have. And, and she helped me. I, it was very difficult for me to find a job. I had a great resume. I was applying to CVS, you know, Journeys, the malls here and there. Even Walmart or Costco? No, these people could not take more people in like really? Costco. Costco. God Damn. Oh my gosh. I'm sorry. So, I was frustrated, and I came too late. I had been coming here as a poet for two years now, but my poetry skyrocketed, thanks to the people here listening to what they were doing. Two years ago, I knew nothing, you know, you know what I'm saying? So, you get better. So she took me in, she took me out to have some lunch one day and by this point and we were trying to form and take like a relationship and I had, she’d seen my face enough, enough times and I told her how, "Oh my gosh, Lady, I'm trying to find a job, nobody wants to give me nothing, I can't." I'm like, oh my gosh. And she's like give me your resume. I'm like, "Hold up, really?" She's like, "Yeah, why not?" And I'm like, but why didn't you tell me sooner? And she, I handed her my resume and two or three days later she called me letting me know that they wanted me. So, it took me a minute, like I thought I knew this place. No, I knew nothing, and it took me a minute. But now, now I open the store, close the store, clean it up, do everything people know me. I became part of, I integrated myself into this community. Being somebody from Caguas too. Like I wasn't born here. I was born in the center of the island from a much more mountainy area. And um, so it just happened. I can do something, so that's why sometimes I sit down to myself and I tell myself, I feel like I've been chosen for something, you know, like I feel like nobody else is living this kind of reality or at least this way.

Heather Newman: It's yours.

Graciela: Yeah. So, it sets me aback and it makes me feel so much more grateful. And so much humbler because I'm like, I could be living a completely horrifying reality right now. And this is mine, so I'm so grateful.

Heather Newman: Yeah, I agree.

Graciela: And there's a. But yeah, she's like a pope, man. She's, she's a beautiful poet, by the way, the way she uses all of these around the walls, all hers and the way she begins to end, she knows how to attack you with the least amount of words, which is a beautiful thing and she's just a bright soul. Everybody in here knows, or somehow has interacted with her and how she's helped the community in such a way to keep it alive and keep it happy. So, we love her very much shout out to you Lady. I love you.

Heather Newman: I bought one of the prints. I just, yeah, they're amazing. I agree with you about the grateful, you know, it's like I sit sometimes and I'm like, okay, well I'm sitting in San Juan, Puerto Rico doing a podcast with you lovely one and it's because

Graciela: I'm sitting here with you. Who would have made you walk through that door? Listening to like, at first, I didn't have to be singing that day. The store could have been empty like nothing happy was going on, but if you sat down and you felt something, call you and we. That happens. That's what actually, that's why we're called the Poet's Passage because you pass through here and each time you come in you always leave with something brand new.

Heather Newman: Yeah. I'm very grateful to Microsoft and the that I get to do on behalf of being part of technology and diversity stuff and so I'm

Graciela: Let me tell you, that's hard because I don't know, understand Jack about technology sometimes. How does this work? I admire anybody who knows how to work with computers and technology and things like that.

Heather Newman: Well it's like, it's the same about musicians and music. You know? Music and math I think are very similar and I know sounds weird, but it's like they're all a language. So, it's about learning the language. So, but yeah, I think um, I'm excited to watch your career and see what you do and anyway, I can help you.

Graciela: Thank you. No, you're helping me right now with the fact that just because I had, you didn't have to ask me for this interview. You didn't have to sit down with me. I'm just so happy that you're talking to me. I thank you so much.

Heather Newman: So, tell everybody again your name and how to get ahold of you and all that good stuff. I'm gonna write it all down.

Graciela: So, my name is Graciela, but uh, my artist name is Lírica León. It's a.

Heather Newman: Say it again.

Graciela: Oh, got it in Spanish. Lírica. León. Yeah, there we go. I like, I go by Lírica and things like the Spanish word for lyrics. So definitely like I kind of took to have nicknames that people had for me. Lírica came from my friend who was a rapper and stuff like that and he was like, "You're so good at lírica". And I was like, yeah, that sounds nice. And león was from the hair. Everyone's always like you have such cat-like hair. And I'm like the big hair, you got go get that.

Heather Newman: You have good hair.

Graciela: Thank you so much. And so now I just took those two together, but I just, I just go by Lírica, or Lírica León and definitely thank you so much. Again, my Instagram is Lírica León, but it's like L-Y-R-I-C-A-L-Y-E-N is it E or O-N? Yeah, sometimes I don't even. I swear I swear I passed spelling in English. I swear, I just have two languages going through my brain guys. Well here we go. It's L-Y-R-I-C-A-L-Y-O-N. There we go. Snap for that.

Heather Newman: Bam!

Graciela: Snapping for that.

Heather Newman: Thank you so much.

Graciela: Thank you so much. Lovely talking to you.

Heather Newman: And so, what are, yay, my heart is So full, mi corazón

Graciela: Mi corazón, yes. Of course, we have some things dropping soon, so if you guys follow me on Instagram, everything will be on Instagram.

Heather Newman: Must follow her, so thanks everybody. This has been another episode of Mavens Do It Better.

Graciela: Peace out guys. Thank you so much.

EPISODE 11: TECH MAVEN - MELISSA HUBBARD

Heather Newman:  Hello everyone, this is Heather Newman with your Mavens Do It Better podcast. I am sitting here in San Juan, Puerto Rico with the lovely and talented Melissa Hubbard. She is a Microsoft MVP. She's an author, a community speaker and blogger and she and I are here today along with a lot of other folks from our SharePoint community. Uh, we're going to do a diversity panel here in a little while and I thought Miss. Maven, I'd get her on Teams and Flow and all sorts of good things. So say hello to everybody.

Melissa Hubbard:  Hello everybody. Hello Heather. Thank you for having me. I couldn't pick a better place to do this podcast in beautiful San Juan.  yeah, it's really exciting to be here. The energy has been great. We have a great turn out, people are excited, people are seeing tools for the first time and it's literally in the middle of Erica Toelle's session, burst out "This is awesome!" about Microsoft Teams. It was really cool.

Heather Newman:  That's so cool. Well, so you're an MVP in what categories?

Melissa Hubbard:   I am an MVP in the business applications category. I specialize in Microsoft Flow, so as soon as Microsoft Flow became available, I was using it and one of the very first speakers on it.  so, I started speaking at user groups and then SharePoint Saturdays and then I've moved on to some other conferences and online stuff. But uh, I became one of the first five Microsoft Flow MVPs and I'm so happy that we just got two more female Flow MVPs. So now I have Flow sisters because we're like a really tight knit family of Flow MVPs, so I'm super happy.

Heather Newman:  That's exciting. I remember when you first came out and started doing it. It was very cool. So yeah, you're a great speaker. So I love seeing you out there. Do it all the great community stuff. That's pretty awesome. So, I know that people have been asking me, and I can't find the answer to this question, is that, was there a codename for Microsoft flow?

Melissa Hubbard:  So, you're the second person to ask me.  I've run a Flow user group. The first one in the United States it's located in Washington DC. My speaker Chrissy, she asked me the same thing and I don't know, I, I need to ask the product group about the code name.

Heather Newman:  I asked Jennifer Pearcy and I asked a couple of different people and I couldn't get an answer as well because usually there's a code name.

Melissa Hubbard:  Yeah. I just found out about the code name thing I'm getting it, you know, I'm still kind of the new kid. I'm finding out these little secrets here.

Heather Newman:  That's great. And so, talk about, you just authored a book. Congratulations. That's a huge, wonderful things so talk about your book a bit.

Melissa Hubbard:  Yeah. So it was a huge amount of work that goes into a book. I'm really excited that we finished it. I coauthored it with my friend Matthew Bailey.  so, it's an end user guide to Microsoft Teams with also chapters about governance and user adoption for business owners.  it, it was really, really fun to do because we kept discovering more and more things about the product. They talk about scope creep on a project. It was, you know, like, oh, we need to talk about this, but yes, it's available on Amazon.com.

Heather Newman:  And what's the exact name?

Melissa Hubbard:  It's called Mastering Microsoft Teams. Thanks. That's an important piece of information to mention the name of the book.

Heather Newman:  How long did it take you to write and put together?

Melissa Hubbard:  So, we started in December planning, December of last year planning the chapters, getting the contract signed with the publisher. A press and even just writing out the, the introduction to the book and stuff, you know, that takes time. So I would say it was about seven months it took. Yeah. And then you know, we still are marketing and things like that, writing blog posts and, and the product has updated since Ignite happened and announcements were made. So we're trying to add blog posts and you kind of supplement that way since there are a few changes

Heather Newman:  I think it's nice to have a base level and I think people still like there's some people love, a hard copy book that they can dog ear and put sticky notes in and highlight and all that kind of thing. You know what I mean? Like, because people have asked me, you know, what do you think, you know, are books, are books dead or whatever. And I don't, I don't know, I don't think they are. I think that it gives you a baseline for that moment in time that you add to. Right?

Melissa Hubbard:  I mean, people are, I've been really happy and surprised by how many people have purchased it and I've had people reach out to me and say, "Hey, I was at my client and somebody had your book". So I do think, you know, people sort of, people do still want a book,

Heather Newman:  Any guidance for somebody who's going to write a book, anything like, you know, you're like, oh my gosh, you must do this or must NOT do that kind of thing.

Melissa Hubbard:  My guidance would be, you know, first make your decision on whether you want to use a publisher or not and just know that with the publisher it's great to have someone behind you backing you on marketing and doing those types of things. But you're going to be on a strict schedule. So, if you want to just write when you're feeling creative or want a, you know. So for me, I struggled because I, my creativity and writing comes in kind of a big burst and then I, I go on streaks where I just have writer's block. So trying to stick to the schedule from a publisher can be tough. So just make sure you think about that. And then I liked using, using Planner, Microsoft Planner   to plan my chapters and then you can kind of drag them around when you decide when you know, oh actually this topic should be under here on this chapter. So, I did it like that.  I think it worked good.

Heather Newman:  I think that's a session you should create a session about that.

Melissa Hubbard:  Really?

Heather Newman:  Absolutely. So, uh, no, I think that maybe that's a session.

Melissa Hubbard:  Yeah, that's something to think about

Heather Newman:  You know? On how to, cause I think sort of alternate like using Teams. So, I've been doing a session on, you know, how to use it for, to become an event Maven, you know, and using it to plan an event, Teams and Planner   together, you know, because I feel like sometimes like if you, it's a good question for talking about Teams. It's like, when Teams gets deployed and you know, they're like "Here", you know, and all of a sudden people are like, "Uh, what is this?", you know, and so the guidance on here's a project or here's a thing to take care of inside of Teams, you know, so an event is sort of a logical way to kind of get people used to Teams and I guess for people who are writing a book maybe for using Planner  , I don't know, what do you think about that?

Melissa Hubbard:  Yeah, no, it's exactly. If you have a project that you're going to start and hopefully finish Teams is a great way to get up and running with that and keep everything in one location, all of your conversations, all of your content files, etc.  so yeah, I think an event is a easy to understand thing that you can see the value really quickly.

Heather Newman:  Yeah. And even on the book level, if it's a book or even an eBook or a white paper or something like that, using Planner   for a small project like that could be really useful.

Melissa Hubbard:  Yes. Matthew, my coauthor, we were living in Teams working on our book together I think would have totally driven each other nuts if we weren't in Teams because the amount of emails and discussions and we're both busy. We can't talk on the phone all the time. I've got a three-year-old running around screaming, you know, being in Teams and having. And our decision points are there. So, it's like, oh no, actually we said we were going to write about this and this section and it's all right there and you can work together.

Heather Newman:  So, I guess diverting a little bit and you mentioned your three-year-old and you know, obviously dealing with having a family and being in tech and being, you know, a gal in tech and all that. You and I have been talking about diversity about this panel and stuff.  I guess where did you get your start in IT?

Melissa Hubbard:  So, I started in IT while I was in college. I worked for the school help desk and then I've always been really lucky meeting really awesome mentors. I guess for that would be the right word for it, just other women who have taken an interest in and seen, my value and want to work with me and so I was just part time doing like work study and the help desk, but I really wanted to get full time and learn more. And so, uh, one of the women there, Tatiana, I always say her name wrong, I'm just going to say Tatiana. She taught me everything and helped me get hired full time. I took a step away from IT for a while too. I ran, a child protection and juvenile parole office in rural Nebraska and then I started using SharePoint there and then worked my way to Washington D.C. as a consultant in SharePoint. And now I'm consulting in SharePoint and Office 365.

Heather Newman:  That's awesome. Very cool.  I guess, you know what I like to know about sort of what moves us and what excites us about what we do and you know, for me like I love spreading joy and connecting people. That's my thing. And I talk about that a lot and sort of what, what sparks you? What gets you out of bed in the morning?

Melissa Hubbard:   I like to think that when I, when other people see me speaking and I'm blogging and writing and doing things like this podcast, that it lets them know, you know, I could do this too, or if there's something I, I think I could do, but maybe I'm a little nervous about it. Like, look at her, she's doing it. People approached me and asked me, "Oh, what do you think? Should I try to speak?" And it's always, yes, you should, you know, if you're even thinking about it, yes you should. And I, I get emotional talking it, you know, because sometimes people come up to me and they're like, "You know what? I saw that you were posting stuff about Microsoft flow. And I decided maybe I'd build a flow". I've had people email me like screenshots. I built my flow.  and uh, that's really what motivates me is sometimes it's easy to lose track of your motivation. So it's, you always have to try to remember really why you're here doing what you're doing or you know, you could get tired. We all have our times when we get down and stressed and forget. But you know, I should get that tattooed or something on my arm, my why I do what I do.

Heather Newman:  Yeah. I think it is easy to forget there's a lot of noise in the world and we get caught up in things and, and there's, you know, a little bit of fear I think in just putting yourself out there. You know what I mean? Like there's a lot of goodness that comes from it, but there's also a lot of, I don't know, haters or just negativity sometimes too. And you're, you know, you're saying should I do this? Is it okay? You know, then like you hear nothing or you know what I mean? You're like "Caw-caw". And so I think, to your point, I think that remembering for all of us that like if you see something you like or something that moves you, tell people. You know what I mean? Like, I think that's super important and we don't do that enough for each other, you know what I mean? So, yeah, go ahead.

Melissa Hubbard:  So, uh, so one other thing that I like to tell people is that it's okay to be afraid and still do it. I mean, I'm always afraid before I go speak or I'm doing something new, you just have to take yourself out of that comfort zone and not let that initial fear of something keep you from doing it. Uh, I really feel strongly about that. And you know, if anyone's nervous about speaking, for me it has never gone away. It's just part of it. It's like part of the rush of it. You get nervous, then you kill it, you do awesome, you know, you get to feel that, oh, and then, then you see people connecting with you and learning and it's really amazing.

Heather Newman:  Yeah. I mean, in the theater, we call that stage fright, right? There's that moment of like, oh my goodness. And then you go on stage and you rock it out. Yeah, no, that's very cool.  we've been doing a lot of like Ignite and all of that and, I know that you're doing a lot of community events and blogging and stuff. What's, what's up next for you? Where are you going or, or where do you hope to be going?

Melissa Hubbard:  Yeah, so I have SharePoint Saturday DC is coming up and so I'm from the dc area, so that's always nice to have your local crowd there. We have SharePoint Saturday Virginia Beach as well.  that's, I believe the first SharePoint Saturday, I think. I think so, yeah.  and it, it's been going on over 10 years. It's the 11th year maybe. So, I love that event.  I, I hope to be part of the Ignite tour. I think that would be pretty awesome. That looks really exciting. It's a lot of different countries that Ignites going to and so for the people who aren't able to travel to Orlando gives them an opportunity to get a little taste of it. So hopefully I'll be part of that. Also, my Flow user group will be doing our second meeting. Yeah. So, we're getting that put together and that will be in January as well. So that's some of the things I'm sure some stuff will come up as it always does, but yeah,

Heather Newman:  I love it that you're, you know, building Teams for customers. I mean, you're really connected to customers through what you've been doing, right? So, you're getting in there and helping people really understand like if they have SharePoint already, have Office 365 and now they're turning on Teams and that's a lot of, with Flow and teams. That's a lot of where your expertise lies and really just like getting in there and getting people as an end user rocking it out as a team. Yeah?

Melissa Hubbard:  Yes, that's exactly what I've been doing. Meeting with organizations who either are thinking about going to Office 365 or already have, but just know that they aren't utilizing it to their fullest potential. Helping drive the conversation of what tool do I do with, for what, helping them plan how they will structure their teams.  that's a big question a lot of organizations have, you know, like when do you get a team, when do you get a channel? And that's different, you know, depending on their requirements and the user base. So that's, that's been really enjoyable because Teams is a tool, you'll see the value quickly. You're not going to turn it on and I've never heard anyone turn it on and start using it and be like, "oh yeah, well we used it a couple times and we don't use it anymore". Like you hear about other things, with teams, it's like, oh yeah, now I need to figure out how to change the app settings because it's going off too much from people using it so much.

Heather Newman:  That's super cool. I think I've always been struck when we met in New York, you know, I just, I love you're so cheerful and, no you are, and so passionate and I really enjoyed our conversations that we've had over the last bit getting to know each other a little bit more and it's really cool to see you, as a woman who is older than you and not by a ton but by some, just watching your career explode and the author and all that stuff, seeing you speak more and more. It's really nice to see and I really enjoy you in that way. So it's good.

Melissa Hubbard:  I'm not that cheerful. This is resting smile face.

Heather Newman:  Oh, come on.

Melissa Hubbard:  Having examples like you and other strong women in the community is, has really, really helped me. Like again, watching other people do it and be successful and like, okay, maybe I could do this.

Heather Newman:  Yeah. No. And I think that's something about our community, that's cool. So thank you for that one. And I think that, you know, some of the things we're going to talk about today and that we talk about is you know, how do we build. There's, you know, there's a piece of the diversity and inclusion that is all that you know, is, is about gender and it is about women and you know, and I think that there is something about us, one building male allies that we talk about and making sure, you know, and mentorships and all of that and we need men to help us to do many things, you know, in, in our communities. And we also need to really be helping each other and binding together to help each other. And you know, so we talked a little bit about, you know, some of the fear and toxicity stuff and I gave a presentation about that and it's like, you know, sometimes we, we can be our own worst enemies too.

Melissa Hubbard:  That is true. I really have been really lucky because I've talked to a lot of women and you know, for them, for a lot of people it hasn't been the same as it was for me, but I've always had really strong female allies and men too. but when I think about who's opened the door for me for different things, I've just had some really amazing women and still do. So it's,

Heather Newman:  yeah, absolutely. No, I think, I mean, our SharePoint community, our Microsoft community has been really great for that. And I think the pushing through Satya and his messages and like seeing those messages during keynotes and having them be repeated over and over again. It's like the message is clear. It's like, yes, it's about women, but it's how do we build diversity and inclusion and intersectionality throughout everything we do and let's think about it and talk about it and make sure we all understand what that means and that it's not just, you know, we're all learning and we're all trying to do best, do our best and make it better.

Melissa Hubbard:  I think it's knowing that you should be looking inside and realizing stereotypes that you might have as you're working with other people.  I think, you know, we all have those to say that you don't, you know, isn't true, but it's what you do with those. Are you thinking about that and realizing it when you're through your workday and having conversations with different people?

Heather Newman:  Yeah, no, absolutely. That's. Yeah, no, you're super on point on that one. So, so yeah. So what's your favorite book?

Melissa Hubbard:  My favorite book?

Heather Newman:  Besides the one that you just wrote.

Melissa Hubbard:  I guess I like Pride and Prejudice. Classic. Yeah. I'm not a huge reader to be honest. I'm more of an article, news reader, but you know, when I do read, I.

Heather Newman:  Yeah. Who. So who do you like in the, in either community or the world or whatever. Like I guess what's a place do you go to find inspiration or like stuff that you like, love that you're like, I go here every day to go look for something. Is it like medium or is it CNN or is it a combination of stuff?

Melissa Hubbard:  Okay. So, I'm pretty much addicted to Twitter and so I only follow people that I find motivational and you know, read articles that other people are posting.  and also on LinkedIn I've been using LinkedIn learning. I like that there's free courses, stuff like that. Again, our Flow MVP group is so close knit, so when we share each other's blogs and read those, I mean those get kind of nerdy and technical quick. But yeah, I also, I mean I have other interests obviously besides IT. I'm a, I'm a retired Muay Thai fighter. Yeah, I like to, I like to go to the gym and read fitness articles, things like that, so.

Heather Newman:  That's awesome. Well, I can't wait for our session and thank you for being on my podcast.

Melissa Hubbard:  Thank you for having me.

Heather Newman:  Absolutely. All right everybody that was Mavens Do It Better. We're going to sign off and have a lovely, lovely day. Cheers.

Melissa Hubbard:  Bye.

EPISODE 9: DIVERSITY MAVENS - MICROSOFT IGNITE STUDENT AMBASSADORS

Heather Newman:Hello everybody, we're here with the Mavens Do It better podcast with some experts on what it's like to be a student reporter at Microsoft Ignite. I'm your host, Heather Newman, and I have got three wonderful folks sitting with me and I'm going to let them introduce themselves and have them tell everybody a little bit about the student ambassador program inside the Diversity and Tech Program at Microsoft Ignite. So who wants to go first? 

Elizabeth Kiernan: My name's Elizabeth Kiernan. I'm a student at Valencia College and I'm studying computer science, most interested in software development and mobile app development. 

Heather Newman:Awesome. Welcome. And you're going to hear a little noise because we're in the expo hall, but that's all right. So bring it. Come on! 

Rachel Sera:My name is Rachel Sera. I am a student at the University of Central Florida. I am a senior majoring in computer science and I was invited to be a student ambassador for the Diversity and Tech track and all of the content so far has been so inspiring. And we've just been having an amazing time here so far at Ignite.

Heather Newman:Awesome.

Pia Nelson:  Hi, I'm Pia Nelson. I'm also a student at the University of Central Florida. I'm a junior and I'm studying computer engineering and psychology. I want to help make technology that helps people with mental illnesses get through their mental illnesses and potentially eradicate those mental illnesses. So, I'm really glad to be here at the Diversity and Tech conference to learn about what other people are doing with technology so I can like get a feel of what could be in the future. It's been great so far. 

Heather Newman:Awesome. Wonderful. Well first of all, thank you and thanks for playing. So, has anybody ever been to a conference this size before? 

Elizabeth Kiernan: No. 

Rachel Sera:No.

Pia Nelson:  I think this is easily the biggest conference.

Heather Newman:Yeah, or any festival or anything maybe like a music festival or anything like that? 

Elizabeth Kiernan: No.

Pia Nelson:  Not this big.

Heather Newman:Coachella, right? No? Okay. It's kind of like Coachella for tech people, but yeah. I guess first impressions of just coming into a conference like this?

Elizabeth Kiernan: A little overwhelming but really fun so far because you get to be around people who share the same love and passion for technology as you do. So it's nice to hear their ideas and be able to interact with them. 

Heather Newman:Yeah, absolutely. How about you? 

Rachel Sera:Yeah, I mean, I agree, overwhelming, because there's so much going on. My first impression though was how well organized everything is for how big it is and everything is just running so smoothly, at least from my side. You know, everyone else I'm sure is working really hard. But yeah, just being surrounded by technologists and it's a unique experience. Just so many great discussions and ideas going around and just being around my fellow tech nerds has been really great. 

Heather Newman:That's awesome. I know we're all a bunch of nerds, it's fantastic. How about you?

Pia Nelson:  So initially coming into this I wasn't really sure what to expect. And then the first thing that I got hit with was the scale of just how big this venue actually is. So, I was lost for a while coming in and trying to find where I was supposed to be, but I mean, once I found everyone, then it was just like immediately… words, oh my God. 

Heather Newman:You got acclimated fairly quickly. Is that right? Or. 

Pia Nelson:  Yeah. Everything kind of just fell into place.

Heather Newman:Fell into place for you

Elizabeth Kiernan: It's a very welcoming environment. 

Heather Newman:Yeah, yeah, for sure. Well that's cool. So, tell us about your job while you're here. What's your job while you're on set?

Elizabeth Kiernan: Jobs are kind of all over the place. We have specific diversity sessions that we have to attend. We've gotten to introduce speakers at their talks and we'll be getting interviewed and interviewing people. 

Heather Newman:Everybody is, I know you're all in the Diversity and Tech programming. So, you've been to the lunches?

All:Yes

Heather Newman:Okay, all the lunches. And then pre-day?

All:Yes

Heather Newman:Yup, I did too. I was running in and out. I'm a Microsoft MVP as well, so I was running from MVP to Diversity and back and forth. So, I didn't get to see everything, but luckily, we're recording everything. So anybody that wants to watch later. So let's talk. I like to talk about like nuggets, right? I always feel in this realm of diversity and inclusion that, you know, there's at a technology conference, first of all, you're drinking from the firehose. Even on the diversity and inclusion side, there's so much that you're trying to take in. And to me, I feel that if, I was talking to a friend of mine today, after the lunch, he came in and I'd met with a bunch of friends this morning and had some space to hold space with them, like friends I hadn't seen in a long time and we got to talk about life and it was kind of like we got to. We got really excited and then we cried a little bit. I was like, "I haven't seen you forever!" It was like one of those wonderful things about like eight, 17, 18 years in this community. Right? And it's just such a strong community that I have friends over decades. So you will have friends that you walk away with from this week that you will know in 10 years, 

Elizabeth Kiernan: Wow!

Pia Nelson:  Looking forward to it.

Heather Newman:You will. Because now, we're all welcoming each other in, we're going to be friends. So I get to watch your careers, which I'm totally excited about. Isn't that amazing? Right. So, it was kind of one of those moments where I was like, okay, you know, holding space for each other. And with the diversity, inclusion, intersectionality and belonging, I feel like if somebody walks away with a nugget or they feel happy or they learn one thing coming out of it because you're like, "Oh my God! There's so much!' Do you have a nugget? I mean, you know I'm going to ask you about what your nugget is, or at least a couple of them are things that you were like, that was on point, you know, anything come to mind?

Pia Nelson:  So today we talked a little bit about the imposter syndrome. I feel like a lot of people can relate to that feeling. Like you don't belong because everybody around you is like, on the outside, they seem to have their stuff together so well. So, I'm really glad that people are talking about that because I feel like it's something that a lot of people can relate to and it's not something that people are like actively, like going out of their way to talk about. No one's going around being like, "Wow, I do not belong in this room", or maybe they are and I'm just not hearing it. 

Heather Newman:Well everybody raised their hand in the room almost, right?

All:Yeah. 

Heather Newman:I mean, you know, I just told you a story about being a theater major, right? So, I didn't realize for a while when I was talking about myself, I would say, "Well yeah, I'm JUST a theater major", right? And I use my learning about empathy, walking in somebody else's shoes, every day. And if you're a decent actor, that means you can sell stuff and you can market to people, which is kind of what we're doing here. Right? We're selling software at the end of the day, right? So, like I didn't even realize that that was my language about how I felt about my degree, which I'm really proud of. So we all do it, you know. How about you? What's your nugget? 

Rachel Sera:So, one thing that I found was really inspiring today at the session that Dona Sarkar lead. She said something that really, well she said a lot of things that resonated with me, but one of them was someone asked, how do we build our brand, how do we do that next, like do all the things that we want to do. And so that's one thing for me, I tend to maybe over analyze or over prepare for things and she said you figure out what you want to do for this year, just one year. It doesn't have to be everything you want to do forever for the rest of your life and all the things just pick what you want to work on for right now. And that's so much more manageable. And I think that's just really great advice. You pick a scale, learn it, do it. 

Heather Newman:Absolutely. I love that. And it's about knowing your stuff, you know, like it's on each one of us I think to, you know, when you do a presentation, when you're doing your job, you know, like people are like, oh, I don't know, the imposter syndrome. And it's like, well, you know what, at the end of the day it's all of our responsibility and choice to really know what we're doing. You know, you all are going to school because you want to know more about computer engineering and computer science. And so I feel like that is absolutely true. You know, and with YouTube or LinkedIn learning or you know, you can pretty much learn how to do anything on the Internet these days. You know what I mean? It's usually about two minutes, you know, and maybe not master it, but you can definitely get there. So I love that. What she said. How about you? 

Elizabeth Kiernan: I also enjoyed hearing people talk more about imposter syndrome because it's not, I feel like, as Pia said, it's something that a lot of people relate to, but it's not something that people want to openly say, and say like, "Oh, I don't feel like I belong here because this person's done this and this person's done this and what have I done?" But really we've seen that everyone feels that way, just a little bit. So it's nice to hear a discussion about that. 

Heather Newman:Absolutely. So do you all have a voice in your head?

All:Yeah.

Heather Newman:Is that voice in your head super nice?

Pia Nelson:  Not all the time, no.

Rachel Sera:Not all the time. 

Heather Newman:No, I'm not going to swear on this, but I am from the Midwest, I sometimes have a sailor mouth, that voice is a (implied expletive), you know? I think that the imposter syndrome is deeply connected to that inner voice and that inner voice is deeply connected to fear and the lizard brain which has been around for 2 million years, which is that fight or flight, right? We don't have to run from saber tooth tigers anymore, but when I sit here, and I am with you, amazing lovelies I, you know. Maybe it's that I'm like, Gosh, do they think I'm fake? Why does she want to interview me and what's going on with her and does she have some wrinkles because she's in her 40s and ba-ba-ba-ba-ba. I don't know, but you know what I mean? I'm running a dialogue that is not really actually going on in my head. But the thing is you know, we do those things to ourselves, right? And it's all based on sort of weird brain chemistry and psychology that is inside of us. So, I kind of feel like if we can actually talk about these things, like you're saying, and we can say yes, imposter syndrome is real, lizard brain is real, the fear is real, that inner voice in everybody's head sucks, you know, then maybe we can start to get past that. So, do you do any sort of diversity stuff in school? I mean, and I don't mean to say stuff that way, but do you feel that that's part of your college? Is it just there? What's going on there for all of you? 

Pia Nelson:  I mean, there are clubs that you can join that are separated into different categories. I'm a member of NSBE which is the National Society for Black Engineers, so I can connect to that group of people because I am black and an engineering major. But there's nothing that I know of that's like specifically for diversity, like in general to like embrace diversity. I mean I guess specific clubs do, like embrace certain aspects of people. But I don't know of anything that embraces everyone as a whole.

Heather Newman:All the myriad of things that we might happen to the be, right?

Rachel Sera:Yeah. Like they were, during the pre-day, talking about the employee resource groups and how there are usually lots of those. But again, there isn't necessarily maybe what about if you are in a couple of groups or whatever? What do you do with that? As far as with our school? It's there if you look for it, but we're a huge, a huge school. And so, it's not necessarily there for everyone, but if you look for it, it's there. I'm President and co-founder of our ACMW chapter, so we're a women in computing chapter and so we definitely have a very strong diversity focus with that. I volunteer and teach Python to high school students and a lot of those students are students who wouldn't otherwise have such an opportunity. So I try and give back as much as I can like that. It's there if you look for it, and one of my goals is to try and get the knowledge out there more, get people to know, “Hey, there are these things. Maybe you should check them out?” 

Heather Newman:Yeah, that's awesome. How about you?

Elizabeth Kiernan: My school is much, much smaller than UCF. We don't have, nothing comes to mind that focuses really on diversity. There are a few specific clubs that you can join if you do fall into various category. But there isn't really a lot at my school. 

Heather Newman:Do you feel like encouraged? I also feel like with your generation, kind of in the political climate or the cultural climate we're in right now. We're in an interesting time. We're in, I think there's always been a revolution going on. It's just depending on if you're paying attention or not and I think things are coming up to the forefront with Black Lives Matter and the #MeToo movement and Women's March and lots of things that are going on. We're seeing much work of hundreds of years of work standing on the shoulders of giants, you know, coming up. And uncovering history isn't all that and that kind of stuff for women, women of color and religions and all of that stuff, which is lovely. I don't know. Do you, how do you feel about diversity sort of in your classes and sort of with your teachers and all of that stuff? Are you like, I'm encouraged to be here. I'm not encouraged to be here, or you know? I’m not asking you to like, your schools are all awesome and all of that stuff. But you know what I mean, like real talk. 

Elizabeth Kiernan: I have felt very encouraged in my environment since it's smaller. They're smaller class sizes and to be honest, I don't think I've had a bad professor. Even if it's not in the computer science field, everyone's been super encouraging and it's been really nice. Unfortunately I don't see very many other girls in my programming classes, but hopefully that'll change soon. 

Heather Newman:Sure. Well there's always a pioneer. There you go. Right on. How about you two going to the same school? 

Pia Nelson:  Yeah. I agree with the fact that you don't see a lot of girls, in coding classes especially. Right now I really do only know probably five girls that I've met outside of a ACMW. ACMW is a community for girls who code. It's really helpful to meet other girls because you don't see them in your classes. They're not there. Our classes are like few and far apart, in terms of time and when they are in. So, they are primarily male, very heavily male dominated and that's kind of intimidating sometimes. But I do feel motivated by that because if there are no girls then I mean it's because there aren't girls that are seeing that hey, they can do this. So, I mean, being able to be one of the people that they can possibly look up to one day. That's motivating. 

Heather Newman:Yeah. Yeah. That's one moment where they say, "Hey, that person is there. Maybe I can do that too. Oh, maybe I should consider that." You know, maybe I am a communications major that really has the desire to be a computer science major, but just didn't do it. What do you think? 

Rachel Sera:That's part of the reason why we founded ACMW is because you might have a few girls in your class, but maybe you're sitting on the left side of the room and they're sitting on the right side of the room. We're in these huge lecture halls and you never crossed paths. I mean, because there were a few in the classes but you may or may not interact and, so we did that to kind of be, hey, here's one space, here's where we're meeting this week and, you know, meet other women and share those experiences. As far as feeling included and well, I really do for the most part. I actually didn't start off as a computer science major I started as a physics major. And at our school, all engineering and STEM majors have to take at least a few coding classes, computer science classes and so I took my first coding class and I just fell in love with the problem solving. And actually my professor at the time was a woman. She was actually a woman of color. I don't know if that subconsciously was inspiring you know, seeing a woman or not, but she was also just a great professor. I learned a lot from her. And so, I started thinking I wanted to switch and then I took the next computing class and then that, I met another professor who runs the high school program that I volunteer with. He teaches to high school students and so I met him, and I thought this is just such a great thing that this person is doing something that I want to help out with and I just saw this really great sense of community being built by people at the school. And from there then I just started building community and more.

Heather Newman:That's awesome. So, I just realized that I was like, oh, I have to go to a meetup for Diversity and Tech. So I should probably go do that and wrap this up with you ladies. So first of all, again, thank you so much. Will you say your names again?

Elizabeth Kiernan: I'm Elisabeth Kiernan, Valencia College. 

Heather Newman:How do we find you on twitter? 

Elizabeth Kiernan:  Elizabet Kiernan, the H in my name was too much. So it's my name without the H. And then Kiernan, my last name. 

Heather Newman:Okay. What about you? 

Rachel Sera:I'm Rachel Sera. It's Rachel R-a-c-h-a-e-l, Sera S-e-r-a, just my name is my handle. 

Heather Newman:Right on. 

Pia Nelson:  And I'm Pia Nelson and mine is PiaNelson7 P-i-a-n-e-l-s-o-n 7. 

Heather Newman:Right on. Okay. Well, so great. Thank you so much. So y'all, that was your Mavens Do It Better experts podcast here with Heather Newman. Have a lovely day. We did it! 

Elizabeth Kiernan: Wow!

Rachel Sera:It was really fun.

EPISODE 8: TRUCK MAVEN - KIL LER

Heather Newman: Hello everyone, you are here on the Mavens Do It Better podcast. I'm Heather Newman and today we have on Kil Ler that I know her by and she is a truck driver, works for Mack Trucks. She's amazing. She's been doing a lot of really great things on tour in the country and in North America and she's a good friend and I'm so excited that you're on the podcast and go ahead and say hello to everybody. 

Kil Ler:Hi everybody. Heather, it's good to talk to you. I miss you. It's been a long time.

Heather Newman: I know, been way too long for sure. So, I know that you, you're an eighteen -wheeler driver. Yes?

Kil Ler:Yes, yes. That's correct.

Heather Newman: Absolutely. Yeah. And how long have you been driving trucks? 

Kil Ler:  I actually got my CDL on a chicken farm in North Carolina in my early twenties, so I've been driving over 20 years. So, I have driven, currently right now I'm driving eighteen wheelers, but I got my CDL, in fact, to drive for musicians. So, I've driven everything from tour buses, to eighteen wheelers, to cranes, to pumpers, to dump trucks, mixers, you name it, I get to drive it and it's awesome and it's empowering and a ton of fun. 

Heather Newman: So, it sounds like if it's got wheels you can drive it? 

Kil Ler:If it’s got wheels, I can drive it. Anything from two to eighteen. I'm not too good with the unicycle but I can do it at two. 

Heather Newman: Fantastic. So Kil Ler and I met through a mutual friend of ours, KC Mancebo at an event here in Los Angeles. Was that a year ago or maybe two now? Almost, I think. 

Kil Ler:I think it was two years ago. 

Heather Newman: Two years ago. Yeah. And we got to talking and I just was fascinated with her background and I just so exciting to me. My uncle, I think put me behind his eighteen-wheeler, Steven's Van Line truck when I was a kid and it scared the hell out of me. "Drive it!" and I was like aghhh! But it was also awesome. So, I was like, oh my God, tell me more about this. So, you have a relationship with Mack Trucks and you've been doing so much with them, will you talk a little bit about that and tell us all about Mack Trucks because that's such a huge brand in the world and everybody knows what a Mack Truck is. What are you doing with them? 

Kil Ler:So, the cool thing about Mack is Mack is made in the USA. So, it's one of the only trucks that can boast that fact that it is made in the USA. And I actually am contracted to Mack and the company I work for called (inaudible)and we work for all the major OEMs, which are the original equipment manufacturers, and the marketing department. So, what we do is we actually work all the truck shows and special events. So, Mack has actually come out with a new truck called the Anthem and it's been about 19 years since Mack has put a competitive highway truck on the market. So, they are known for the dump trucks and the power of their vocational trucks, garbage trucks, dump truck. So, to actually have a competitive highway truck that has the comfort level and still carry the power behind it, we've been touring around the country and we are getting ready to go into Canada. And what we do is we have a, I pull a demo trailer which is a simulated load of about 67,000 pounds and I have the ultra-package interior and I'm going to bore people with probably these numbers right now. I love it so much.

Heather Newman: That’s super cool. Bring it, bring it. It's all good. 

Kil Ler:And I have the MP8 445 HP engine, which is their high efficiency engine, so it's running at lower rpms and giving you a higher fuel mileage, which is fantastic. It's basically in my sweet spot I can get 11.2 miles per gallon, which is basically unheard of when it comes to pulling trucks at that weight.  I have so much pulling power, like when it comes to climbing the hills, when it comes to passing, when I step on the gas, I go. To me to drive something that has that much power, it's like nobody can touch me. It's just the most exciting thing ever, especially when you get out on the west coast, like pulling those hills is like “Later guys. I'm going to have your coffee waiting for you at the truck stop when I get there.” So, it’s awesome. And so, what we're doing is we're going from dealer to selected dealer around the country and then like I said, we're going to Canada and then we have another trailer that's the display trailer that opens up into basically a triple-wide. So, if you took three tractor trailers and put them next to each other, that's what that trailer basically essentially opens to. So, it's like three trailers parked next to each other. Once it's open, they basically have taken the customer care center from Mack and consolidated it into this trailer. So, everything's virtual and interactive. We have virtual reality where you can actually get a tour of the truck virtually.  We have a simulator where you can actually come in and build the truck that you want. The specs. We can print that out for you and you can bring it into your, into your salesperson, into the dealership and say, this is what I want. There's interactive videos and screens that tell you all about the chassis and the drive. We even give away an Anthem. They just came out with a Lego set. It's the fifth largest Lego ever built, and it's got the bulldog on it. It's a custom piece built by Lego it's 2,596 pieces and you can actually build two trucks from it. It's so cool. Like I can build the Anthem truck or you can go. Yeah, it's insane, it's like every time we go to a show and there's a Lego set just look for the Lego and everyone playing with it. It's insane.  So, what the customers can actually do is they can come in and walk through the truck and the trailer and they can see the different interiors and how they want to build their truck and what they like. And then we can actually take them out of the trailer, bring them into the trucks because we have four trucks on tour and each one of them has a different engine and a different package, so the customers are actually able to get in the truck and drive them after they've actually seen it. So, I've been doing that since, let's see, the end of January we left Allentown and our first show was February eighth or ninth I believe in Amarillo, Texas. And then we just looped around the country and I'm finally on a little bit of a break here before we go into Canada. And that's kind of a rundown, real quickly, what I've been doing the past eight months. 

Heather Newman: That's amazing. So, it's this Mack Anthem live road tour trip. Wow, and that is amazing that they have all of that technology inside the trucks. That's so cool. Love it. 

Kil Ler:The trucks are insane. I mean they have predictive terrain, they have predictive cruise control. They are seriously, like driving Cadillacs and they're extremely driver friendly. The control for me, especially as a female, they're very ergonomically designed that everything is at my reach. They've spoke, Mack went out and actually talked to different, to their customers before building this truck and that's what took so long for them to build this truck was because of the fact that they wanted to hear from the people that actually drove them. What are you looking for? And you really feel a difference while you're driving the truck. And I love driving trucks and I'm just having a ball driving. This one especially. 

Heather Newman: Yeah, that's cool. I love that. When people build things all the time and never ask anybody their opinions about, you know, what do you like, what's your favorite, what would make this better? And that's cool, that Mack as a company, Mack Truck does that, you know? That's nice to hear because a lot of people just don't do that, you know, that's really very cool. And you're the first female driver in the history of Mack Trucks to be on their super popular wall calendar. Will you talk a little bit about that too? How'd that happen? 

Kil Ler:Yeah, totally.  So, with the company that I work for, part of the special events that we do is we do marketing shoots for the OEM. I got called out to do a photo shoot with Mack, and that was in 2015, that's when we started shooting the calendar for 2016. I am actually the first female driver to be featured on the cover driving the 2016 Pinnacle truck. And then I was actually in December and then throughout the, and then I just kept doing more and more photo work with Mack and through that I've been on the back cover of a number of different magazines. I've been in the centerfold of different magazines including Mack's own Bulldog magazine. And again, you can see me driving anything from a tanker to a dump truck to a truck and trailer to a flat bed. And it's just insane because I don't think people realize what goes into these photo shoots. I mean the photo that I'm in the December 2016 calendar, I'm driving, and they shut down the highest-grade road in the country for me. I'm driving a tractor trailer up these switchback turns that are shut down. I’ve got police escorts bringing me up and they shut that whole road down for me. I mean you're doing these crazy things where the camera man is literally hanging out the back of a car with his knuckles almost like scraping on the asphalt and you hear the walkie talkie and they're saying, and you can't see because you're that close to them. They're like, okay, hold it there, hold it there, back it down, back it down. So, we get to do these crazy photo shoots. And like in the one that I'm driving, I'm actually driving a dump truck that was going to, it went to South America. So, it was a super heavy-duty dump truck. It only went about 55 miles an hour. It had more gears in reverse than it did forward. It was just a really heavy-duty dump truck. And so, when we're doing the photo work in Dallas and they're like, "Okay, we want to get the shot of you kind of coming up this hill between two bridges, how do you feel about that?" And I was like, "Yeah, totally. This is great. I can do it." So, I walked up to the top of the hill and once you got to the top of the hill, on the other side, it completely dropped down to nothing. So, there was a big embankment that just rolled out. If I miss my turn, I'm basically gonna roll over the embankment. But if I make the turn too late or too soon, the bridge is right there and I'm going to rip the top of the truck off. 

Heather Newman: Oh, my goodness. Wow!

Kil Ler:It's insane. I'll have to send you the pictures, it's so crazy. So, I get up there and I look at it and I'm like okay. So, I get in the truck and I get up there and I hit that mark and I just did it a little too slow the first time. So, by the third time I'm like hammering down, like grabbing gears, going up this hill, and just finally made the last turn and they got the shots that they wanted. We do these crazy fun, I mean we have drones chasing us, and they shut highways down for us. I mean, it's crazy the fun stuff that we get to do for these shoots. But the thing that makes this so great is that Mack is the actual, the first one to recognize me as being the first female. So, I think that's really huge on their part as well. So, they recently just did an episodic documentary style series called Roadlife. I'm sorry if I'm just running away with this. 

Heather Newman: No, you're totally fine. I love it. I mean, first of all you're like a Mack Truck stunt woman, but also a real driver. You know what I mean? Like that's amazing that you get to do these. I mean, it's kind of like stunt driving, if you will in a way. Right? 

Kil Ler:Yeah, that’s how I feel.

Heather Newman: Yeah, right. So, you get that experience plus just driving in general and then being kind of an evangelist, you know, for other people and the marketing bit. And then yeah, it's on prime video, right? The Roadlife. It's a little sort of documentary series, right? 

Kil Ler:Yes. So, it's on Amazon Prime and it's also, I believe you can watch Mack Roadlife TV and it's also on YouTube, so you can watch it in three different locations now. And I’m the fourth episode which just came out last week and the cool thing about this is that they focus on, like it's real people, real stories, real lives. I've been finding the whole series so intriguing because the first episode is of the garbage truck drivers in New York City. And I had no idea that not only did they pick up the trash, but they also plowed. Like no idea. And so, they give you all these fun facts of like there's, you know, all the streets in New York basically can bring you to the tip of South America and they're plowed within 24 hours. And then they bring you into the hub center. Basically, you can tweet to them and be like, "Hey, I'm on fifth street and it's not been plowed yet." And they're keeping real time track of all the stuff to make sure. So, I was just blown away after the first episode of how much. Because driving truck, there's. So, there's so many different things you can do with your commercial driver's license. I don't think people realize or recognize what you can do or what each job entails so that there's so much like, even when it comes to driving eighteen wheelers, like you can drive a flatbed, which is completely different than driving a dry box, which is completely different than hauling a reefer unit, you know, a refrigerated trailer. Learning all these skills and understanding them. To me it's just like, Whoa, I had no idea. So, it's been really fun to watch the series and they just did one with Richard Petty because Mack Trucks is the official sponsor of Nascar, so we got to actually go up to, I've never been to a Nascar race in my life and I had a ball. So, on October 2nd you'll be able to see that on Amazon Prime as well. The final episode, the reunion episode of all the people who were involved in Roadlife and all the episodes. We get to come together and meet each other, which is so amazing because you're like meeting these people who are, like the family from Canada. I mean they're hauling these oversized heavy trailers, to talk to them and what they go through every day. It's completely different, you know what I mean? Because everybody's day is completely different. So, to get together and be like, “Whoa, that's really cool!” 

Heather Newman: Just listening to you talk. I think it's really interesting. You know, we don't always think about, something shows up in front of us, say at a restaurant or in a store or whatever. We don't have line of sight and we don't think about the fact that somebody has to be proficient in, you know, driving or hauling or moving or whatever the thing that it is and it's 100 things and thousands of people and miles and machinery and everything to get things done. You know, and I love that, that there's all these different glimpses in the series. It's so cool that. And I love it that they brought you all together. That's so neat. Like what a cool idea, right? Yeah. 

Kil Ler:It was amazing, yeah. Because everybody it's just so genuine. There's such a pride with driving a Mack, like there's such a bulldog pride. I mean it's made in America. I feel a sense of pride versus when I, when I drive that truck a lot and it means it means something. It's made in America.

Heather Newman: Sure. Yeah, absolutely. I mean, things that are made here, like the great stories of all the different things, you know, things that came out of the West. Levi's, you know, that's a great story of people's pants were falling down and so he put some rivets in there. You know what I mean?

Kil Ler:Yeah, I remember that story.

Heather Newman: Yeah, absolutely. You know, that's a great story of two people coming together. One person had the ideas and the other person had fabric and everything and that became what we all wear now, you know. Lots of people wear those driving trucks, I'm sure you know. 

Kil Ler:Exactly! I wear them.

Heather Newman: I find it interesting too, when you say driving truck, not driving trucks. Is that a thing? I mean that seems that must be the way that you talk about it, you know what I mean? 

Kil Ler:I never really noticed that. Yeah. I just say driving truck. That's interesting, I'll have pay attention to that. I guess it's because I just drive truck. 

Heather Newman: Do other people say it like that? 

Kil Ler:You should hear me on this. I don't know, maybe it’s just the lingo. You should hear me on the CB. I'm all of a sudden super southern, like I don't know where I get the twang from when I'm on a CB. My whole language just changes. There's a whole language on the CB that you have to learn. Maybe it comes from that. 

Heather Newman: I think when I was a kid watching Smokey and the Bandit with Burt Reynolds and Sally Field, right? That was like the CB. Then my dad ended up getting one and we did a lot of road trips as kids and I loved the CB. Like I thought that was the coolest thing. And then, you know, when he was going inside to get a coffee or whatever, my brother and I would turn it on and we would be like, "Breaker one-nine blah-ble-bla-ba", you know, and truckers were sort of like, "Hey, now get off the line". And we were like, "No! Hahaha!" 

Kil Ler:It's so funny, we did a show up in Arkansas and one of the salesmen, his son, his name is Isaac, I think he was seven and he just loves Mack Truck. He even asked his dad if he could change his middle name to Mack. This kid is just, we pulled in, he knew everything about the truck, he knew everything about the M Drive, which is the transmission in the Mack Truck, which is like the most fluid shifting transmission as I recall in my life.  He knew everything from that to like what the controls were on the dash and you know, the new flat steering wheel and that's how we now have a smart wheel, you know, we control everything from the steering wheel when we drive. So, I said I had to ask, "Have you gotten to ride in one yet?" And like he looked at me all big eyed and he was like, "No." I said, "Do you want to go for a ride?" And he was like, "Can I ask my dad?" And I was like, absolutely. So, he asked his dad and he's like, "Yeah, you can go for a ride." So, the first thing he did when he got in the truck, because he kept looking up at the CB, looking up at the CB. So, I go "Do you want to talk on the CB?" He goes, "Can I?" and I go, “Yeah.” He goes, "What do I say?" I said, "Breaker one-nine for a radio check." So, he goes, "Break, break, break one nine for a radio check. This here's rubber ducks." And he was like, "I'm going to pull the plug on your drain." And I was like, "What!" He totally quoted the whole movie. And I was like, oh my gosh. It was hilarious the most hilarious thing. And the drivers, the other drivers that heard him and that we're talking back were very, very sweet to him. Sounds like we have a little duckling on the radio. So, then someone was like, can I have a radio check? And he looked at me. He goes, "What do I say, what do I say?" I said, "You tell him that the check is in the mail driver." Then he goes, "Break one nine your check's in the mail driver." And it was the cutest, cutest thing in the entire world. I actually have a little video of him doing that. Just stole my heart. 

Heather Newman: You've got a wee duck in the truck there, luv I think. That's so funny. Oh my God. That's hysterical. You have such an interesting name and when I met you, I was like what's your name? And I know that you have this really interesting background before sort of the truck life and that, but that includes driving. It's kind of where you got your start. Will you talk about how you got your nickname or it's not really even a nickname, it's your name? I mean that's what you go by, right? 

Kil Ler:Yes, it's what I go by. Like I said, I got my CDL in my very early twenties on a chicken farm in North Carolina and I graduated with a degree in music management. Well, I minored in music management. So, I immediately got out of school and I started my own company and I was doing booking and production and I was working for a company in North Carolina called Lady Slipper Music, which is the oldest and only nonprofit organization that solely distributes independent women musicians and it maintained its nonprofit status because its catalog was considered a resource guide. So, through them I started working with music and then I started traveling, through my production company at the time, I started traveling across country with musicians and I was doing tour managing and all sorts of things. So, I realized how can I make myself more valuable on a tour and that's why I got my CDL. I was like, well, I can drive a tour bus and what if we're hauling stages and something happens, I can literally jump in and do anything that needs to be done on the road. And that's what initially made me want to get my CDL is to further my career in music and which it did. I drove truck, can't remember, I'm horrible with years and how long I've done things, so forgive me on that, but I was driving for a couple of years and then I bought a truck and I was living out of my truck for three years. And literally, I was, my dog and I just never went home. We just lived out of my truck it was awesome. And so, my truck, there was an electrical fire in the engine and my truck broke down. So, I moved home to Massachusetts and just kind of was gathering myself like, oh my gosh, what am I going to do now? And I ran into Kathy Guthrie who is Arlo Guthrie's daughter and Kathy and I went to high school together. So, Cathy was like, "Hey, what have you been up to you?" And I kind of gave her a real brief rundown of what I just said to you, you know, blah, blah degree, music management, blah, having my CDL. She was like, "Hey, my dad is looking for a bus driver." She's like, "Do you want to come up and interview?" And I was like, yeah, absolutely. So, I went up to the house, which is, you know, again, like we all grew up in the same town, so I was like, just going up the road. I ended up becoming Arlo's bus driver, tour manager, the executive assistant to the vice president of his record label and basically Jane of all trades and he is the one who nicknamed me Kil Ler. So, when he first named me Kil Ler, I was kinda like, "Oh my gosh, I don't know if I can take this. I guess I'm Kil Ler." And now it's like, "Hey, I'm Kil Ler." Like it's just, it's just who I am. And it's like I'm more of an ankle biter and people are gonna say, "Oh Kil Ler, I'm never going to forget that." It's like, okay. Then I see them again and it's like, "Tiger, Monster! How are you doing?" And it's like "Close enough! Good. How are you?" 

Heather Newman: Tiger, monster. So, Arlo Guthrie gave you your nickname. That’s amazing. Did you know why? Like did he ever say why or was it, this is it? 

Kil Ler:So, I'll tell you why. If you tune in, this is such a plug, which is not even something I do. If you tune into Roadlife, Arlo actually says how he nicknamed me on the episode. 

Heather Newman: Oh fun. Okay, let's do it that way. I love that. Why not? More from Kil Ler on Roadlife.

Kil Ler:Tune into Roadlife on Amazon Prime. You could hear Arlo himself tell you how he named me Kil Ler. 

Heather Newman: Holy cats that's so cool. Oh my gosh. I can't wait. That's so awesome. All right. She didn't ask me to do that by the way, just so we're clear. 

Kil Ler:I know, it just worked out that way. That's great. 

Heather Newman:Oh, my goodness. So CDL is commercial driver's license, right? Just so that we're clear with everybody on the podcast. Yeah?

Kil Ler:Correct.

Heather Newman: Okay, cool. Just to be super clear. You've had this great relationship with Mack Truck and you know, all of that. Are there, are there a lot of other female drivers? I don't know the stats on that. Do you have a lot of other women in the industry that you are friends with and that you know and that you have to, you know, when you're on the highway and that kind of thing, or how is that for you?

Kil Ler:So, in the specialty field of what we do at the (company name), I'm the only female driver with (company name). 

Heather Newman: Oh, my goodness. Wow. 

Kil Ler:Yeah. So, when it comes to statistics, I believe that there's over 2 million people that make up the trucking industry and less than 12 percent of them are women, which includes drivers and dispatchers and other people involved in it. So technically less than seven percent of the drivers are women. Those statistics will change and fluctuate so they can range anywhere between four and seven percent. And 20 years ago, when I was driving, it was even less than that. As far as knowing other women out here, I really don't.  the guys I work with, it's a very small group of guys and I love the fact that they treat me like a driver, not as a female or anything else. To me that's the greatest respect that anybody can give me is just throw me in it. Like, let's do it. Let me do my job, you know, if I don't, I'm going to ask and you're going to teach me. Every single one of them are, right there showing me like, hey, you know, this is how you do it, or hey, you know, they're just, they're fantastic to work with. The women that I have met, it's funny because doing these truck shows and these special events, I get to meet a lot of women who are just going to get their CDL. So, I've taken, I've actually been able to stay in contact with a lot of them and they're like, Hey, can you make me some encouragement or a little bit extra support? So, I'll get these texts from these women across the country and be like, Hey, I just took my test, or I have to retake this, or do you have any suggestions for backing up or I'm missing this turn do you have any suggestions on how to do that? And those are the ones that I've actually stayed in touch with. But as far as women driver, other female drivers, I really don't know any, just because I don't work with any of them. 

Heather Newman: Right. Fair enough. I think it's obviously an industry that is ripe for anyone to get into if they have a love of that and you can get your commercial driver's license. I think it's really super cool that you are an ambassador for just driving trucks in general. But also, for, you know, little girls and young women who are like, that looks cool. I want to drive stuff and I want to go fast, and you know, all of that. So, like that's fantastic. Right. So, it's so cool that we have you to look to, you know, that's great. 

Kil Ler:So empowering, and that's the thing, if I could be a voice of anything for the women in trucking, is that, first of all we are statistically safer drivers and it's been proven across the board that women are safer drivers. They are now making trucks better, more ergonomically designed towards women.  They are saying there's such a lack of drivers that they need more drivers. I think if women were educated on the different things that you can do because you don't have to go out on the road. You don't have to be away from your family all that time. You know, there are ways that you can drive truck, make a good living and also still be at home every night or on the weekends. There's different options that I just don't think that they're aware of. And I think that if women realize that you can make a really good living doing this and it’s just, you gotta be able to be a hard worker. And if that was brought to more women, I think there would be more women involved in it, especially with women supporting women. I think it'd be a lot and in different forums for them to go to and which I know that there are and I'm finding them more and more now, researching it. But it is, and the thing is like, I don't necessarily haul freight, but I get to do all these really fun, super fun exhibit shows and truck shows. I get to drive all these crazy things like in Vegas, we do like the World of Concrete show or the Waste Management Show and there's times I can drive up to 65 different trucks in a week.  And so, I maybe like moving them in and out of the convention center or taking them from the Wash Bay into the detailing where we actually hand detail all the trucks as well. So, I think there's a lot of work that goes into that and it's just, but I mean to be able to say that I've driven more trucks in probably one day than most men have in their lifetime. It's pretty cool, you know. You know, it's just empowering. I would love to see more women get out here and do this and just kinda, you know, let them know that girl isn't a four-letter word, you know. Not, "Oh that's a girl?" But, "Damn, that's a girl!"

Heather Newman: Absolutely. She's our girl. She drives a Mack Truck.

Kil Ler:That's right, exactly! So, it’s interesting that people think of, I don't know, I just like to give them a different perspective on truck drivers in that they'll take care of you. And it's funny, a lot of them, when I was working with musicians and that's the one thing I say in the episode, it's like, you know, a lot of people are like, "Why did you stop working with rock stars?" And it's like I really didn't, like the trucks are the rock stars. We get to drive the prettiest of pretty trucks and we get to drive the newest of the new truck. But we're the ones that are making them pretty and shiny, you know, so it's more than just driving, it's taking that pride in making sure they're clean. Making sure there's not a water spot on them really pulling them in so that they are just nothing but shining, you know what I mean? And to me that's a lot of pride, you know, making sure there's not a smear on the windshield or anything like that. And so there are different. I'm kind of going down, I'm rambling. So, go ahead. 

Heather Newman: No, it's fine. It's great. You're such a cool person and I love that we're friends and I just, you know, hearing somebody who's passionate about what they do is what this podcast is about, you know, and your expert opinions and thoughts about all of this stuff is really, you've worked a really long time doing this. So, like of course like you can take anything on wheels and back it up, move it forward, drive it through bridges and do all this. You spent a lot of time honing your craft and that's really exciting and it's so nice to have a company such as Mack Truck let you shine and talk, and I really respect that, and I think that's really something very cool. And, yay Mack Truck. Thank you so much. That's awesome. 

Kil Ler:They are the ones who are breaking the mold, I think. 

Heather Newman: Yeah, I love the hashtag. I see you use that #breakingthemold and you know that's super cool. And I have one more question for you and then maybe we'll wrap it up. What's the trajectory, what's next and what you're excited about coming up? I know you're on a little bit of a break and you're like, I'm excited about like maybe just being by the pool but like what's the next hot thing that you get to put your hands on? 

Kil Ler:We are going to Canada for a month, which I'm so excited about. So, we head to Canada in September. The rest of the stuff I'm working on, we'll have to do another podcast. 

Heather Newman: Not at liberty to say, huh? No problem. I get ya.

Kil Ler:Yeah, can't talk about all the other stuff. 

Heather Newman: That's okay. It's good to have some surprises. We'll come back and do another one for sure. One of these days I want to figure out, you know, you and I keep trying to see each other and stuff, and so one of these days I want to get in the truck with you.

Kil Ler:We are like missing each other by days. Or minutes in some cases.

Heather Newman: We are trucks that pass in the night for sure. Good Lord. We keep doing it.  I want to, I'd love to do a video, one of these, in a truck with you, maybe at some point. That would be fun. 

Kil Ler:Oh my god! Let's do that. 

Heather Newman: We'll do a Mack Truck karaoke. How about that? 

Kil Ler:Oh my God. Can you imagine like Comedians in Cars? We can be like you know, another kind of spin-off on that with us in the truck? Like oh my god! How fun would that be? 

Heather Newman: Totally. Yeah, I'm a very interested, so yes, for sure. Let’s talk about where we can find you out on the interwebs and stuff. So, I know you're on Instagram and you're on twitter and it's hey, h-e-y, underscore, I'm K-i l-l-e-r, Kil Ler. Yeah, for both? 

Kil Ler:Yup. Yup. For Instagram and twitter. 

Heather Newman: Instagram and twitter. Awesome. And then for the Roadlife that is up on Amazon prime, YouTube and where else? On the Mack Truck TV? 

Kil Ler:Yeah, Roadlife TV 

Heather Newman: Roadlife TV. Okay, cool. That's awesome. All right, cool. 

Kil Ler:And when they search on Amazon prime, Roadlife is one word. 

Heather Newman: Okay. Roadlife is one word. Yeah, well that's a hashtag probably anyway now. Right? So that works. 

Kil Ler:It's a great hashtag actually. I follow that Instagram and there's some great, great people to follow on that. 

Heather Newman: Awesome. Yeah. And I love the hashtag #brokethemold as well, and #womenintrucking if you're looking around folks for more information on that area. Oh, my goodness. I'm so happy we finally got a chance to catch up and I'm so inspired by you. You're a bad a**. So, there I swore when we talked about that. How about that? 

Kil Ler:How about it? When we met at the, soiree, I'll call it, with GC, we snapped out and it was like the rest of the evening was just, God, you and I were in this bubble and nobody else was around. It was amazing. It was just like, oh my God, you're my new best friend. It was awesome. So happy we got to do this. And we have been talking about this for a long time. 

Heather Newman: Yes. I'm so happy to just tell everybody about what you're doing and thank you for the time. I know you're busy and I'm really glad you're taking a vacation, a little bit of a break. Good on you sister as they say. That's great. 

Kil Ler:And thank you for thinking of me and considering me. I appreciate that. 

Heather Newman: Absolutely. So yes, absolutely. So, everybody, this was Kil Ler who is amazing. Mack Truck driver. Everything driver. Going around the country and doing these great tours and she's got this wonderful documentary up. She's in the first female truck driver in the calendars with Mack Trucks. So, thank you Mack as well. Way to go again. We will have another podcast up here I'm sure shortly. This was Mavens Do It Better. Thank you.

EPISODE 7: MUSIC MAVENS - JULIA FRANCIS AND CIRKE

Heather Newman: So, this is fun. We're outside, so you're going to get some wonderful noises, some joyful noises. I'm sitting here, this is Heather Newman with our maven podcast and we're in Columbia Park in Columbia City, Seattle and I just witnessed some beautiful, peaceful, wonderful, joyousness and I would love for you both to introduce yourselves and just talk about what just happened and why don't we start with you?

Cirke: Yeah. Hi, I'm Cirke and I'm from Denmark. Just putting it out there already so you guys know that there's going to be a very thick accent here. Yeah, I'm Cirke and I'm a singer and I just moved over here last year, and I just met this wonderful lady sitting next to me, Julia Francis and I'll let her introduce herself in a minute.

Heather Newman: You're posing for a picture.

Cirke: We're posing for pictures, yeah.

Heather Newman: Its National Selfie Day too.

Cirke: So, I just, I heard about Make Music Day in Seattle and I was like, yes, let's make some music because that's what bring people together, right? I'm here doing music with Julia and it was a huge success. We had people come out and sing along and yeah, so I, I can't remember what you asked me about, so I'm just, I'm just keep...

Heather Newman: It doesn't matter.

Cirke: Julia, why don't you say something?

Heather Newman: Julia introduce yourself please.

Julia Francis: Great. I am Julia Francis and I'm a Seattle based singer/songwriter. When I found out that today was International Make Music Day and there was a question about what would happen in Columbia City, I immediately thought that we needed to get children singing Give Peace a Chance to raise the vibration around our community and try to use music to really generate peace and goodwill among people of every age and every color and every flavor that you can imagine and just so grateful that Cirke and I got to really get hooked up for this event out of the blue and had the best time singing together and teaching harmonies and so satisfying listening to the crowd singing and listening to them use their voices.

Cirke: Yeah, definitely.

Heather Newman: So, Give Peace a Chance. We need a little bit of that all the time, but especially maybe right now. And you picked some other songs. Talk about what were your choices on some of the other stuff you picked?

Julia Francis: Sure. Candles in the Rain is a song by Melanie. She was a singer, songwriter is a singer songwriter, and in the early seventies after going to Woodstock, she was inspired to write the song Candles in the Rain and I've been obsessed with it since my friend Eray turned me onto it and really wanted to hear other people singing, you know, singing with me and with it. And then Cirke brought forward Imagine.

Cirke: Yeah, I just...

Heather Newman: Who wrote that again?

Cirke: John Lennon. Yeah. And um, yeah, I just love the lyrics in that song because all that it suggests for us to picture instead of how things are. I like that idea. Like just let's, let's turn everything upside down for a minute and just imagine how that would be. And I do that often and that's why I work a lot with kids. I'm a vocal coach and I help kids find their inner voice and sometimes we just do have to turn things upside down a little bit and the parents go, “Oh, she's totally doing...”, “Yeah, just give her a minute”, and then after that minutes you suddenly blossoms into this flower that she actually is. Right? So that's how I feel about, that's how I want to look at life. I want to sometimes just turn things around and imagine that this could be beautiful because there's ugly out there, but there is definitely also beauty and that's what I want to see.

Heather Newman: I just want to like, I don't know if you can hear it on the podcast, but all the people that came are still shaking shakers and continuing to sing. It's really lovely. You probably can't hear it on the podcast.

Julia Francis: They're shaking the shakers.

Cirke: They're singing, "I got the whole world...

Julia & Cirke: He's got the whole world in his hand.

Cirke: That's how it goes.

Heather Newman: And like starting with a song that most kids know too. Great way to sort of bring everybody in your, you know, your first song.

Julia Francis: Oh, This Little Light of Mine. Yeah. I taught that in my daughter's classroom in elementary school earlier this year and we were focusing on the Black History Month and I wanted to tell the story of Fannie Lou Hamer who was an activist and an organizer during the civil rights movement and she sang This Little Light of Mine in difficult moments when groups we're organizing, sometimes going actually into jail and resisting and she used that song to help people have confidence and overcome their fear in those moments. And thankfully most children know that song, so it's great

Heather Newman: It’s a great entry point, right?

Julia Francis: That's right.

Cirke: Yeah.

Heather Newman: That's great. Yeah. That's so cool. And Julia, you and I've been friends with for a very long time and so you, I watched you with your career and music and all kinds of different things and your albums and you're playing all places. Where do you play kind of in here in the Seattle/Tacoma area?

Julia Francis: I've been playing a lot in Tacoma. I've been doing a lot of blues jams down there with a lot of really talented musicians and I've recently put together a band based, or comprised mostly of Tacoma musicians and yeah, we're just putting together a really, really tight blues, soul, funk, rock and roll thing. Starting to book around Seattle and Tacoma and everywhere in between.

Heather Newman: Awesome. And so you're a vocal teacher and coach and singer and piano player. Like how many instruments do you play?

Cirke: I only play the piano and I'm not a piano player, but I do play, and I sing. Singing has been my, yeah, my instrument for many years and I've been kind of. I used to say, I always say I am nerding it out still. I like to learn nerd skills and yeah,

Julia Francis: I like that. Nerding it out.

Cirke: Nerding it out. Yeah. I just know I was, I was sitting there on the floor when I was very young and listening to Mariah Carey and trying to figure out what the heck is she doing with how. And so, I know all kinds of stuff about how the tongue is placed in the mouth and how, you know, I just, I've noted so many things about singing techniques, so that's why I would like to give that

Heather Newman: You like to know all about it.

Cirke: Yes, and I'm giving that to the people I know. And, and right now I'm donating my time, because I'm still in a process of a changing status to become a permanent resident. So yeah, I'm donating my time where I can to the kids of the Live It Out Loud program in Tacoma by Ted Brown Music. I'm a vocal coach there and I mentor for a band and my best friend Jessica Lynn is the director. And so I just, I love that program and I wonder where I would have been today if I've had such a program when I was that age. Right? So that's why I want to give back. I want to give everything I've learned in my career to the kids and to the teens and teenagers out there and just, yeah, give and spread the love and...

Heather Newman: I mean music is our universal language, right? I mean, it brings us together in many ways.

Cirke: So yeah. And I have my. Oh, I should probably say I have my very first show over here, Fourth of July at the Angle Lake Park. Next to SEATAC. So, if anyone wants to come out, I'll be there at 2:00 PM.

Julia Francis: Fourth of July. I guess you really want to be an American citizen. Just going all out.

Cirke: I'm actually looking for like American flag colored clothes right now to wear.

Heather Newman: When did you start singing? How old were you?

Cirke: Oh, when I was five, probably. Probably before, but I didn't like dive in until I was 19. That's when I. Because I had nodes on my vocal chords, so I was horse all the time and my voice doctor said “No!” Fortunately was the word I was looking for. I met a good vocal coach and she taught me how to sing and I went to my doctor six months later and I was cured, and he was like, what did you do? And now they are working together, in Denmark. Yeah. So yeah, so that's why I was like, I want to give, I want to do this, I want to help people sing, healthy.

Heather Newman: Julia, how about you? When were you first singing?

Julia Francis: Singing in church choir with my mom and my grandmother. Yeah. And then by myself in the woods, whenever I could. It's safe in the woods by yourself with your voice always in Alaska where I grew up, that's what I would do and just make up songs and just grateful to be on this path of, you know, knowing that we all have a voice and that we all have a great deal of power that we can use our voices towards, and I want to do everything I can in my life to help other people use their voices to be who they are as fully and joyfully as possible because it sure brings me joy to make music with people like this beautiful Cirke right here.

Heather Newman: Yeah. I like talking to people about what makes them happy and bringing a little, spreading a little joy so everybody knows about who you are. That's awesome. You know, it's interesting. Julia and I have been to Copenhagen, and we've been together and we really enjoyed it. So, it's Mojo's Blues Bar? Right, right? Okay. So, we've been there and that was like just one of the like the dive-dive bars, you know, you can like scrape the walls. Like it's just so…

Julia Francis: Like somebody broke a glass when we were in there, like they were bleeding. Do you remember? It was a very dramatic.

Cirke: That is Mojo for you.

Heather Newman: But you know it just rocks, you come up and then you know, it's like that. I love that, when it's just musicians, it's like I need a horn player or whatever and somebody is like I got a horn. Okay. So, we had that wonderful experience of music and jazz house there.

Cirke: Yeah. Did you, did you go to Strigus to by any chance? It's an Irish pub.

Heather Newman: That sounds super familiar.

Cirke: Yes, because that's where we, like all the musicians kind of gathered. So, when we were done gigging around, we would end up there and have joined the house band and that, that was like that. Oh, we need a horn player, oh, … is here today, let's you know those, I like that small community.

Heather Newman: That's super fun. I saw that, I've seen that as well in New Orleans. They do that too, for sure. And in Austin, you know, I bet if we spent some time in Nashville it would be the same way, but any music city has got that sort of feel like, “Hey, come on, let's make a joyful noise”. So, that's cool. Awesome. So the original, was it the city of Seattle? Where did you make the connection for this day again? Where was that?

Julia Francis: Make Music Seattle is the name of the organization that really hosted and organized this. But it's a nationwide actually international day. So, both Make Music Seattle and Columbia City Music Beat were the primary organizations that helped us organize this gathering here in Columbia City.

Cirke: Yeah, and I got approached by Seattle Wave Radio owner, Linda and Mark Gordon. So that's, that's how I knew about it and they said, "Hey Cirke, this is something for you, isn't it?" It's like, yeah. And then Julia and I got paired up by coincidence. And what a good one.

Heather Newman: Serendipity always surprises. So that's great. Well, cool. Well, so one more time. Where can people find you Cirke the next time?

Cirke: Yes, you can find me on Facebook. So that would be Facebook and my name is CirkeDK in there. So, its C-I-R-K-E-D-K. There's my website, cirke.dk.

Heather Newman: Gotcha. Are you on Instagram or all that jazz?

Cirke: I am actually just cirkedk on Instagram too. Okay, there you go. And Twitter too.

Heather Newman: Very good in the social media marketing. Everything the same-same. Give me a little high-five. Good job.

Julia Francis: Oh, Maven approved!

Heather Newman: Julia Francis, where can people find you?

Julia Francis: Well you can find me at my website at JuliaFrancis.com. You can find me on my Facebook page, my Instagram account @Juliafrancis.pix. And I have two CDs that are out on iTunes and Spotify and all the places that you can buy and stream music online.

Heather Newman: Yeah. One of my favorite things these days is to say, “Alexa, play Julia Francis.”

Julia Francis: Oh, I love when you do that!

Heather Newman: And it does. It's like, that's my best friend, it's like "Nineteen eighty...", oh makes me so happy. So yeah, that's pretty cool. So, if you have an Alexa totally do that, so good.

Cirke: And hey also try this. Or say "Alexa, play a country tune” and then she will actually start singing. Or, he, dude like singing a county tune. We tried that with my friend.

Heather Newman: I like asking "Alexa, what is love?" or “Tell me a joke.” Those are pretty good too. But the best is, "Alexa play Julia Francis." Well, should we round out the end of this with a little Give Peace A Chance singing?

Julia Francis: Sure.

Heather Newman: Yeah, let's do it. A little acapella action?

Cirke: Let's do it. You start it out Julia.

Julia Francis: All we are saying

All: Is give peace a chance. All we are saying is give peace a chance.

Heather Newman: And that's all we're saying. Give peace a chance. Ladies. What a joy. Thank you so much.

Cirke: Thank you.

Julia Francis: Peace out Heather Newman. Thank you very much.

Heather Newman: You're welcome. Peace everybody.

Julia Francis: Peace.

EPISODE 6: ART MAVEN - ANDREA VOGEL SIKKINK

Heather Newman: Okay, so we're sitting here in lovely Mililani town center, right? Correct?

Andrea Sikkink: In the middle of Oahu.

Heather Newman: In the middle of Oahu and I'm here with Andy as I know her from all of the different times we've hung out together. And so there's a little outside noise and giving us a little color. But you want to introduce yourself?

Andrea Sikkink: Sure! I am Andrea, Andy Sikkink. I call myself a hyphenated person. I am an actor, an artist, a right brain, left brain. I do a little of everything, hopefully a lot of it well.

Heather Newman: I think you do a lot of it well.

Andrea Sikkink: So, the balance has always been between my interest in arts and my artistic endeavors. I've always painted from when I was a little kid, but I was also a jock so it wasn't cool. So I hid that side away and just did it and no one knew about it through high school until I got to college and was encouraged by a couple of different teachers to explore how good I could get. So I had an art minor but ended up getting a teaching degree and so I taught for quite a while. And that was fun because I could do a little of everything that I liked and then when I came to Hawaii just a lot of other opportunities opened up so I started doing more modeling that I had done a little of on the mainland, but there was just a lot more to be done here and there were a lot of tv productions and movie productions, so ended up doing acting about 50 percent of the time. And then friends with shops that would put my art in there and they'd call me up a couple of weeks later and say, "Need more!". And so it was like I'm a professional paid artist. And then I had friends with businesses that were like, “Hey, you want to do bookkeeping?”, “Hey, you know a little bit about computers. Can you do some computer work for us?” So I found myself learning a vast array of skills.

Heather Newman: A maven of all trades.

Andrea Sikkink: Yes! Yes. They call me the renaissance woman. Yeah. And I kind of, I look at Da Vinci and I am actually related to Van Gogh and I go, they did a lot of stuff. And I think when you build on your creative side then you take on more things like, you.

Heather Newman: Yeah, for sure. Absolutely. So I love your painting. I have one in my bathroom that I just love. Of the sea turtle that you gave me that is so sweet. And so how long have you had? So it's As You Wish?

Andrea Sikkink: Yep, As You Wish Arts. I started when I came on island and in the beginning just sold in friend’s shops. But then with my computer skills and friend’s help I started a website. I have paintings all the way as far away from here as Tasmania, Prague, Czechoslovakia and all over the US. So, I have a little map that I mark off when I sell something, and I have some that I've, like your turtle that you have of mine, that are limited edition prints. So, I actually had them archivally scanned and I can sign them and sell, you know, a lot of them and mass produce them and get them sold that way.

Heather Newman: Is there, do you have any, like everybody always wants to know where something's hanging that might be fairly interesting or secret or anything like that you could talk about?

Andrea Sikkink: Well, I, I definitely, I want to go to Europe, have not yet been to Europe and I had a lady commission one for someone of her dog on the canals in Venice. And so that's hanging in some famous shop owner’s place in Venice.

Heather Newman: Oh really?

Andrea Sikkink: Of her dog with the canal behind. Yes. And then I had a guy collect from Prague, from the Czech Republic, and his dad was a famous painter, which I luckily didn't know before I did his painting. That was a little pressure. Yes.

Heather Newman: And you do a lot of like sort of environments, obviously you get a lot of inspiration from Hawaii and other places you go.

Andrea Sikkink: Yep. Yeah. My childhood paintings were mountains that I never saw. I grew up in Minnesota. Flat, lots of beautiful lakes so I can paint lakes, but I painted mountains to no end. And my sister moved out to Eugene, Oregon when I was 12 years, 11 or 12 years old, and saw the coast and went, “Wow!”. Did some paintings that someday will be worth a lot of money. Yeah and then it just sort of became what else can I try? So I tried sea turtles and people's pets and I've moved into people. That's hard, but one I'm really proud of is a little local girl who's gotten to be quite famous for hula dancing and I did one of her first hula performances.

Heather Newman: Was that a live painting? Have you done any of that?

Andrea Sikkink: I have done some live painting. I've done it mostly at the shops where I am showing my work. No pressure, it just starts to rain or when somebody bumps your easel. Someday, maybe I can be like Wyland and paint in my gallery and have people gather around and watch. And you say, yeah, its $9,000 staring bid. That's my goal. And then the fun part is like when I'm doing the other part of my job, the acting part of my job there's a lot of downtime when you are on set, so I can just look around wherever we're at. It takes me to a lot of locations around the island I wouldn't normally go.

Heather Newman: Tell everyone about that.

Andrea Sikkink: I became a union actor when I came on island. So, Hawaii Five-0. It been eight seasons long and I got to be a recurring police officer and then tried out for different parts. And season finale I got to be a Russian spy, so they wrote it in as I've been in plain sight the whole time. The very awesome part is my daughter got to play my real daughter. So when we went to the audition, I warned her, we might not get cast together. You might get cast with a different mom. I might get with a different daughter. That's happened to us before. And so, we did it and they said, “Well, there probably won't be speaking or other people will be talking over you”. But they actually wrote what we said into the script. So, we got this fat script and we're like, that's what we said in the audition! And we got our own trailers and probably five minutes later she was on my door. She's 20. "Mom, I'm bored and I'm scared can I sit with you?" So we hung out in a trailer together. They were lines I wrote, so we shouldn't have had to practice them, but it was fun. It was really, really fun. Yeah. And to have worked with the people all these different seasons so when we're in the green room together, they turn and like, "Oh, you!", you know, and it was so much fun. And amazingly one of the main characters, Scott Caan is, his passion is photography. So we sat and talked about art, which was really fun and made me much less nervous.

Heather Newman: That's very cool. That's great. So, and so you've been in all seasons?

I've been in probably over 60 episodes and then, may not be in the ninth season too much. Depends on what happens with my character because it was the season finale. So everything's hanging. Maybe I'll escape, maybe I'll be good.

Heather Newman: And you have to, like, you weren't allowed, you weren't allowed to talk about the…

Nope. No, yeah, you signed a nondisclosure. You can tell people to watch the episode, but you can't tell them much.

Heather Newman: Right, right, right. So, yeah, that makes sense. You find that a lot of film gets shot here, obviously because it's so beautiful. What other things?

Andrea Sikkink: Yes. Yeah, and usually my kids laugh because I have three children that have grown up with us doing this. They don't think it's that amazing, but when I came home from doing the first Jurassic World, I was in some trailer with some guy named Chris Pratt, I don't know who he is. And they're like, “Are you kidding? What are you talking about mom?” I'm like, yeah, they were running lines, him and someone Bryce, I think she's related to Ron Howard. And they're like, “Oh my God!”. But, yeah, so I got to do both the brand-new Jurassic World and the one that comes out in a couple days. So, I'm kind of a Rosie the Riveter working in the background in one of the scenes for that one. Got to do Godzilla. Quite a few Japanese movies come on island. So, my husband and I are pretty famous in Japan, so once in a while we'll get stopped by people at Waikiki beach that want our autograph and then we have to figure out what movie they're talking about. We just did one that's a remake of 50 First Dates, the Adam Sandler movie that showed in Japan, that was pretty famous. And then another one about the Eggs and Things restaurants called Love and Pancakes. I got to eat pancakes all day and get paid to eat pancakes. And the guy said take bigger bites and really eat it. It was amazing. Yeah. The end of the day I'm like, I don't want pancakes for the rest of my life. But, but it was fun. It was really, really fun. And it was one of those things where you don't know what it's going to be and then it ends up being really amazing because it's a camera crew from another country that does things completely different.

Heather Newman: That's super cool. And then you've also been involved with, you know, I met you through, through the SharePoint Saturday. You've been involved in the Microsoft with the SharePoint crew with our good friend Chris Bayot.

Andrea Sikkink: Yeah, for like six years with helping put on the SharePoint conference. And I thought at first they were just hiring me to be like, you know, the show model of the car show, but then they're like, you're going to go set up the computer and you're going to get this ready and you're going to run the whole app to get people signed in and yeah. It's just one of those growth experiences where you're like, wow. And then if you can go to a session and learn from somebody, like, now I have a whole new skill set. Now I can do all this. And I always joke that I should get paid because I promote all my friends. You should go to this seminar.

Heather Newman: Here in Honolulu we do, instead of SharePoint Saturday, we do SharePoint Friday.

Andrea Sikkink: Correct.

Heather Newman: Does that have to do with surfing or is it just?

Andrea Sikkink: It does.

Heather Newman: Okay, talk about that a little bit.

Andrea Sikkink: Well, there's the Aloha Friday mentality. So basically the weekend starts Thursday night. So if you try to teach people and have them come to learn something on a Saturday, they're not going to come. But if you do it on a Friday and their employer condones it, they will come and they'll be happy because it's a bonus day and then their weekend starts the minute their seminar is done.

Heather Newman: I see. I knew Aloha Friday but I didn't realize about the Thursday night.

Andrea Sikkink: Yep. Basically starts Thursday night.

Heather Newman: I think Hawaiians really got it down then. That makes a lot of sense to me.

Andrea Sikkink: And most of our holidays that are uniquely Hawaiian, fall on Monday, so we know how to shorten that week up. So, we just had king Kamehameha Day, we'll have Statehood Day in August. We get Prince Kuhio Day, we have a lot of Mondays off.

Heather Newman: And you've lived on Hawaii how long?

Andrea Sikkink: A couple of decades now. Our kids were raised here. Yeah. So a novelty for them is to go to the mainland and have Olive Garden. And then I have friends who say, but there's so much better Italian food! I'm like, but there's Olive Garden. We don't have that.

Heather Newman: Right, right. Those breadsticks are pretty awesome.

Andrea Sikkink: Or In n Out. Hello? They don't have In n Out here. So yeah, it was amazing when we got Target, and Five Guys right over here.

Heather Newman: I know we're looking at Five Guys. That is kind of amazing Five Guys right over here.

Andrea Sikkink: It's pretty empty though, unfortunately. They don't make a Hawaiian flavor, that's why.

Heather Newman: Well, I love the whole, you know, I mean I was a theater major, I tech, dadada, you know what I mean? And I just feel like it all sort of compliments and bleeds together. So much, you know?

Andrea Sikkink: Oh yeah. Oh yeah,

Heather Newman: And you also being an educator, you taught for a really long time.

Andrea Sikkink: Yeah, and half of teaching is acting, right?

Heather Newman: Yeah. Completely.

Andrea Sikkink: And faking it, the entire way. Fake it till you make it.

Heather Newman: I always say smoke and mirrors.

Andrea Sikkink: Exactly. And that does definitely translate through for acting because you memorize things and you present your knowledge to the kids in a way that they'll pay attention to and that's half acting. And the art side, you, especially nowadays you're a personality. Look at any of the famous artists like Wyland you put on a show.

Heather Newman: I agree. Yeah. What do you think about sort of the dawn of social media and art and being an artist? So it's like, like I want to do my art and, and all of that. But then it's like to get people to pay attention to it or to buy it, and to, you've found that there's more time…

Andrea Sikkink: The days of being Van Gogh and cranking out 15 paintings, while no one bothers you and enjoying your absinth, they're gone. They're gone!

Heather Newman: I wish I could've enjoyed my absinth today, but I have to go tweet and get on Instagram.

Andrea Sikkink: I had to get out two Instagram posts. And it's true though, right? It's totally true. It is a balance. And luckily my kids help me with some of that because they're like, the kids aren't on Facebook. Mom, you're wasting your time. Spending time on Facebook, go to Instagram, push it over to Facebook if you want. So, paying attention to that younger generation is huge. And then also knowing what advice to take and not take because Snapchat, I am not going to paint on Snapchat. It's not happening. And then it goes away. So why did you spend the time? If it's just going to go away.

Heather Newman: I mean, I send certain people in my life bunny videos. The filters, you know where I'm like…

Andrea Sikkink: The filters are cool. And there are some artists who are fantastic at using it. I would have to say Chris Pratt as far as actors is my favorite. The man knows how to use it and he knows how to speak to the next generation.

Heather Newman: Yeah, he does.

Andrea Sikkink: He's right in the middle of, he's still hip enough for the young kids. And there's some artists who really know how to do it. There's one guy in California that I follow, I think his handle is @Crayola. Started out being a tagger, graffiti art, does amazing stuff. It gives you ideas and artists learn from each other, hopefully not copy each other.

Heather Newman: Yeah. Right, right. That's awesome. Well, cool. So I think you're amazing and it's always good to see you. I was like, oh, I want to get you on the podcast to talk about your cool life. I was just telling my mom and dad, "You gotta watch Hawaii Five-0", because that's one of their shows, and they're like, "Wait a minute, your friend is on it?" and I was like, yes.

Andrea Sikkink: I know, I have to make an IMDB page. There's like credits up there, but I don't have a photo or anything and my kids are like, “Mom, why are you so blasé about this?” I'm like, I need to do that.

Heather Newman: That's awesome. All right. So, for people to get ahold of you and look at your beautiful art tell everybody your handle.

Andrea Sikkink: They can look up my website on As You Wish Arts. And that literally came about because of my initials. I signed everything AS and they'd be like, as what? And I'm a Princess Bride freak and then I can tell if they're my people or not if they go "Oh my God, Princess Bride!" If they don't get that then I just sort of let it go because they'll think I'm weird. But that's where that came from. Unfortunately, when I went to grab, As You Wish on Instagram, someone already had it. So I'm @asyouwishartist. So we've kind of just gone crazy with that whole as you wish thing. It's helped me because now I can tell people I can make whatever you want. I can make it "as you wish". And it's been fun.

Heather Newman: You're a SAG actor. What is your official name on screen?

Andrea Sikkink: My actor's name is Andrea Elizabeth Sikkink. Stuck with that.

Heather Newman: Well sometimes you've got to do the three name dealio.

Andrea Sikkink: Correct and my mother was an actress and she took a different name, but I kind of wanted to honor my husband and the family. My daughter however, who acted with me, has a completely different name. So she is M. Jenna Rose. Yeah. So, on the credits when it ran, everyone's like, “Oh, they didn't use your daughter after all.” I'm like, no…

Heather Newman: She's right there.

Andrea Sikkink: That's her. She just wanted nothing to do with the Sikkink thing.

Heather Newman: I didn't realize your mom was an actor.

Andrea Sikkink: My mom was an actor back in the fifties but had to stop. In those days it wasn't okay for a woman to do that once they were married. So she worked at a radio station. She did acting and then. Yeah, I remember her boss basically told her, "Yeah, now that you're married we'll fill your job".

Heather Newman: My how far we've come.

Andrea Sikkink: Yes. So glad we've progressed beyond that. It's awesome because my husband was in radio and so they tell stories. My dad was in TV and basically swore we were not allowed to do any of the above. So, I marry a DJ, I act on TV, and I'm an artist. You're welcome dad.

Heather Newman: You are defiant five ways to Sunday, which is awesome!

Andrea Sikkink: But he loves it. And the day I got the speaking part on Five-0 my mom sent me a picture. He’s not media savvy, but she sent me a picture of him at the table when she told them that she's going to have credits and a big smile on his almost ninety-year-old face.

Heather Newman: That's amazing! How cool.

Andrea Sikkink: Well thank you.

Heather Newman: What we want to do is make our parents proud, right?

Andrea Sikkink: Yeah. Well, and just to enjoy life and not be afraid to try stuff. I think that's the thing we found when we came to Hawaii it’s like you start looking at things different. If you leave that comfort zone where you grew up and go, wait, there's this possibility and this possibility. And then I met people and like five years later I find out you're the aunt of Bruno Mars? And you go, wow, but it's so awesome because you didn't have that in the way. You were friends for how long, you know? And, and then like with the Chris Pratt thing, I didn't know who he was, I just had a conversation about, oh, I've got to make sure I get out of here to get my kid after school. And he's like, totally cool, thinking, wow, this lady has no clue who I am.

Heather Newman: When you're working with people with celebrities, you know and dealing with that, it's like at the end of the day everybody's human. Everybody has to deal with their children or spouse and they eat and whatever, you know. And like, yes, do people do amazing things? Absolutely. But, you know, at the end of the day, just having a normal conversation with somebody about whatever is what most of us just want.

Andrea Sikkink: Right. And those friendships that you make, you know, the friends I made through SharePoint, the friends I've made through acting, the friends I've made through the art community, I have this incredible network of talented people that I know and instead of comparing and feeling like I'm inferior, I go, wow, they tried that, I'm going to try it, you know, and it opens up everything that you maybe didn't think that you were any good at, and you find out what you're not. I suck at golf. I'll never be good at golf, but I'm okay with that.

Heather Newman: It's totally okay.

Andrea Sikkink: It's not going to make me sad. It's all right.

Heather Newman: You're sort of, you're the compilation of the five people you spend the most time with. Right? And so, I think like, I loved growing up in the Midwest, I left the Midwest. I've been on the west coast ever since and I sort of traveled all around the world and all that stuff. And I really, I love people who push me and inspire me. Like I love watching you do what you do. It's super inspiring. And that's why I love talking to people on this podcast. I feel so blessed. My friends are amazing! Why not talk to them about their lives, right?

Andrea Sikkink: Exactly. I think it's awesome what you're doing. And I think with all the advances of how small the world can be with technology, that should be our focus, is how can we help each other and improve each other's lives versus comparing to each other versus going, oh, I'm not as good as this person. Instead like, wow, I could try that, or I can do this, you know?

Heather Newman: Or share what we're doing and how we're doing it. It's like, you know what, I bought this thing and I hit record and I stick it in somebody's face and be like "Let's talk about stuff."

Andrea Sikkink: I don't even know what that is.

Heather Newman: We've had some screaming babies and we've had a few cars go by, but I'm like, you know what?

Andrea Sikkink: That was some good music.

Heather Newman: That was some good music. That car was kind of cool too. At the same time I'm like, yes, should it be all professional? But then it doesn't come out. And I'm like…

Andrea Sikkink: It's so real. And then other people want to hear it.

Heather Newman: Yeah. I think so, I hope so.

Andrea Sikkink: Yeah. And I think it doesn't have to be Hawaii. It can be anywhere that you end up just plant those roots and try stuff and connect with people and yeah.

Heather Newman: That's awesome. Alright. Ms. Thing.

Andrea Sikkink: Thank you! Ms. As You Wish.

Heather Newman: Ms. As You Wish.

Andrea Sikkink: And he's coming. Carrie Elwes is coming again. He was here last summer for a comic con. I went to the comic con. My husband was promoting a movie that he was in, so I had to work the booth. I never got to see Carrie Elwes. Literally like across the hall from him. But he will be here, I think it's the end of July.

Heather Newman: That needs to happen.

Andrea Sikkink: I need to give him my card. As You Wish with the turtle on it.

Heather Newman: Yes. All right. I'm going to close this out. Thank you so much. I appreciate it.

Andrea Sikkink: Thank you, I appreciate it.

Heather Newman: Alright, I'm going to turn the button.

Andrea Sikkink: Go. Aloha!

EPISODE 5: TECH MAVEN - DYLAN SNODGRASS

Heather Newman: Okay, so we're here at the MVP Summit. This is Heather Newman with another Maven Moments podcast. Hello, I'm here with Mr. Dylan.

Dylan Snodgrass: Hello.

Heather Newman: Hi, how are you?

Dylan Snodgrass: I'm doing well, how are you?

Heather Newman: Good. I would consider you a Maven, an expert in all things digital and tech community.

Dylan Snodgrass: I'm really into that. Yeah.

Heather Newman: This week. Will you introduce yourself tell everybody.

Dylan Snodgrass: Yeah, I'm Dylan. I'm a community manager for the Microsoft Tech Community, which is kind of a social space for Office and Microsoft IT Pros who can discuss different things within the Microsoft sphere, ask questions, even reach out to other MVPs like you. As well as kind of go and speak with other members of the Microsoft product team who are with the tech community themselves as well as, of course, consume the Microsoft Ignite and Microsoft Tech Summit content. Throughout the year.

Heather Newman: That's great. Where did you start in IT?

Dylan Snodgrass: Well, starting with Microsoft IT, I started over with community management over with Xbox actually. And then from there I moved over to Skype, just consumer side of Skype, mostly handling social media. And then from there I moved over here to the Microsoft Tech Community. So it's just gotten broader and broader and broader.

Heather Newman: That's awesome. So where are you from?

Dylan Snodgrass: Well I come from a military family. So, I am located here in the Seattle/Redmond area now, and I've been in this area since I was eight. Before that it was all over.

Heather Newman: Awesome. Yeah. I was, my dad worked for JC Penny, so it's kinda like being a military brat. You know, the MVP Summit gets a lots of hugs of people coming in and out. We're out in the…

Dylan Snodgrass: We're all popular.

Heather Newman: Dux just came by. So we're out in the open. Anyway, that's great. So did you always want to be in IT? How did you get here?

Dylan Snodgrass: So, a big thing that I always loved, I just loved the possibility within socializing and creating social spaces that allows people to discuss the things they need to discuss, whether that be IT or anything under the sun really. I just kind of have fallen into IT. You know, being in this area, it's very much an IT kind of area, so it's kind of hard to escape. But I've also, I mean being a millennial I've always been a fan of technology and I've always been a fan of how technology works and how it can be better.

Heather Newman: Right. Yeah. I was going to ask you about that because I was like, you are a millennial for sure.

Dylan Snodgrass: I am a millennial. A lot of people are millennials and they don't even know it.

Heather Newman: That's true, I guess.

Dylan Snodgrass: Because I'm actually kind of, so I was born in 92'. I know everybody get your gasps out now. I know. Wow. Are Your eyes still working from that eye roll?

Heather Newman: I know. Ooh snap!

Dylan Snodgrass: But you know, that's actually kind of closer to the tail end of the millennial generation. A lot of people are before that. A lot of people who think that they were born in like the mid to early eighties don't consider themselves millennial, but they actually are.

Heather Newman: That's true. Absolutely. It is a larger spectrum than I think people really realize. I've been seeing a lot of articles about millennials in that, like are people, so businesses going, you know, we have to make a plan to deal with our millennials, like they're a problem and I think it's actually, you know, millennials, are actually solving a lot of problems. Do you find that you're getting things that are targeted towards you that are either on point, or just so off base that you're like really? I don't know.

Dylan Snodgrass: I think at the start of when people started marketing towards millennials either for a job or just for products, they kind of didn't understand what exactly millennials cared about. And I think that happens with every generation. You know, as they become adults, there's kind of a growing pain there where they don't necessarily know what that adult's, who's a consumer, because you know, you're very rarely a consumer until you're an adult.

Heather Newman: Right, money in the pocket.

Dylan Snodgrass: They don't really know what's gonna, what's gonna, catch their eye, stuff like that. That's why marketing and IT and like basically any sort of evolving, uh, can't remember the name, either way, business kind of has to keep going and growing and evolving and stuff like that. Now it's gotten a lot better, especially when it comes to like careers and stuff like that because a lot of times people have found that millennials, they don't necessarily care about, you know, as an employer you're going to do for me. It's what are my hopes that exist on the notion of you go to school and you do get good grades and you work really hard, you can do literally anything. And then you become an adult and while it's a lot better than it has been in the past, especially for people within diverse cultures. It's not always the case about being able to do anything, so you kind of really have to like focus on your dreams that really pushed you through trying so hard and I feel like that's also why a lot of the times, and you even see this with younger generations, but also with millennials, the effort it took to get to that point has gotten, that like road has gotten longer and longer because with technology that grows, the time it takes to learn that technology also grows sometimes, not all the time. Sometimes things get easier because people get innovative, but sometimes things get more difficult. Like math, I'm really bad at math.

Heather Newman: You and me both. I'm Gen X or Y. I think I'm Gen X. But uh, yeah or Y, or both. I'm cuspy. But, not my strong suit. I took logic in college, you know

Dylan Snodgrass: Oh yeah, that must have been fun. Just a lot of questions and zero answers.

Heather Newman: Such is life sometimes.

Dylan Snodgrass: I feel like, you know, like, you know, that is kind of the reality of it.

Heather Newman: So, being someone who is doing a lot of digital and social and all of that, do you have any favorites like that you're working in or do you find that you have to sort of, you go cross omni platform, right? With what you do, but with what you're doing with your job, is there anything that's more effective or that you find is sort of easier to get to audience, especially in the tech community?

Dylan Snodgrass: Well within the tech community, I think as a whole, the tech community is just quite innovative because it basically saw multiple needs and you know, the shift that Microsoft wanted to make of, you know, bringing things together, one Microsoft, stuff like that, and has really kind of embodied that and was trying to make like a singular space where people can get help with the things they need within Microsoft products or just discuss things with the community of other IT pros, other MVPs as well. So, I think that's been great. I think Yammer does a great job with that as well, and I know a lot of professionals have a great relationship with Yammer and they think that it's wonderful and I would agree.

Heather Newman: What's Yammer, tell everybody that's listening who may not know. I'll help you with it. The Yammer, well, Yammer is for the sort of that external bunch of teams, people collaborating and working together.

Dylan Snodgrass: So, the way that people always, or at least since Ignite I've been discussing it is Yammer is the outer ring and then Microsoft Teams is the inner ring. It’s your team. So think, I guess I would think of Yammer as the company as a whole, Microsoft as a whole, MVPs as a whole. And then within Microsoft Teams it would be, you know, OSS MVPs, Azure MVPs would each be in there.

Heather Newman: Yeah, absolutely. That's cool. Yeah. How about this stuff that's sort of outside Microsoft like Twitter and Facebook and LinkedIn and Snapchat and all that?

Dylan Snodgrass: Yeah. Well, I mean there's everything under the sun really, but I think Twitter is great and I think it's going to always be great because it does a really great job of giving you a live snapshot of what something is, what someone is saying, what people are doing, stuff like that. It's really great and you know, easily consumable way to get a message across. And that's really important in social media because a lot of the times social media and technology is consumed on the go and it has to be consumed quickly or you have to be able to consume it while walking, which sometimes can be dangerous. And so, you can actually look up in between tweets, you know, and actually like know where you're walking before you walked out in the middle of the street. Another great social media platform that I think is doing a really great job is Facebook. I know that they've been trying to reach out more to their business leaders, don't know a whole bunch on that just yet. We're still kind of waiting to see where those waters go. But I think overall, overall as a community, you know, I grew up in the world of Myspace. You know, I was a teenager, you know, leading into Myspace and it wasn't until I was turning about 17, 18 that Facebook really kinda grew past a college, like meet your future dorm mate type of situation is kind of what it first started out as. And then with that, you know, Myspace had to completely transition over from being like a social platform to being a music/band platform. So, I think Facebook does a really good job. And Twitter and Facebook, those are kind of like the cornerstone of social media. Snapchat is doing a great job of kind of taking this kind of thing that you get with Twitter where it's easily consumable content and then making it visual, making it audio and accessible geographically because you can access things like Our Story, which is the Snapchat that is, you know, you and I can be not necessarily friends on Snapchat, but if we both add to Our Story, we will see each other’s stuff because we're in the same location or because we're part of the same demographic group.

Heather Newman: Did you hate the big update that they just did?

Dylan Snodgrass: I wasn't a huge fan. I wasn't nearly as mad at it as other people were. People were up in arms. Think about it. It was so much that they had to be like, “We're sorry we're changing it back”. Which, you know, that doesn't happen all the time.

Heather Newman: No, that’s some power to the people.

Dylan Snodgrass: Yeah, power of the people, power of the public court. I think I do like, you know, I do like Snapchat what they're doing now. I think with that update they were kind of going in the right direction, but it was a bit wonky and they just kind of need to refine it a little bit and it'll be great.

Heather Newman: Yeah. So, is there anything as far as the digital/social, so someone is in school or you know, looking to get into something similar that, like your path and your journey. Do you have some suggestions for folks, you know?

Dylan Snodgrass: Well something that really helped me with kind of understanding the industry is by consuming it on a personal level, you know? Growing up with social media and I live in social, I understand how that world works. Because it's not like regular marketing worlds where it's like, you know, the time of email blasts and you know, large signs out on the side of the buildings, stuff like that.

Heather Newman: Dancing people?

Dylan Snodgrass: Dancing people! Who knows, even though people are still paid to like dance and flip those things like crazy. But that kind of era, while it's not necessarily ending, it's being kind of overshadowed in my personal opinion by social media. You know, you can reach billions of people with typing 160 characters and clicking a button. And that's insane. Everything is cool and there forever, even if it's deleted, you know, it kind of creates a world where you have to be more aware of what you do. It doesn't always work. Not everyone is aware of what they do, but I feel like that is a big thing, is kind of growing up in the social media world and growing up in the communications world you know, really does help. And then of course understanding baselines of communication on, you know, going to school for it, learning where the history is of these kinds of industry, of what these kinds of jobs are. It is so expansive, it's more expansive than people think, you know, just how the history of syntax and communicating really came from.

Heather Newman: Words are kinda of powerful.

Dylan Snodgrass: They are powerful, and they have to be powerful.

Heather Newman: Absolutely. That's great. And with that, the last sort of thing I wanted to ask is, so I love what you do, and it's been fun hanging out with you and meeting you.

Dylan Snodgrass: Yeah, it’s been a great few days.

Heather Newman: You know, and since Ignite and you know, a long time and tell everybody about just why they should connect up with the tech community, because I know that it's near and dear to your heart, just make sure they know where to go to kind of see what you're doing and keep up on all of that sort of thing, with Microsoft.

Dylan Snodgrass: Yeah, of course. I mean I feel like anyone who actively works with Microsoft products, like if you've ever been in a situation where you're just, you don't know what to do and you're going through forums, you're going through support stuff and you're like, “Well, I have a question”, you know, and talk to somebody at Microsoft, that's great. And that's a great avenue to go. But sometimes you can talk to an MVP or someone who's been through your exact same issue or dilemma and, or someone who, you know, wasn't that same issue, and realize like this is so much easier than it can be. This is how you do it. You can reach that within the tech community. You can ask these questions, you can create that dialogue with other IT pros, with MVPs and with members of those product teams, because they have accounts as well, and it's connected through Microsoft. You log in with your Microsoft account and then of course working in IT you want to consume the most recent content. You want to consume everything that's new. We land so many blogs. Microsoft Teams has their blog on the tech community. SharePoint has their blog in the tech community and Office 365 has a blog. Analytics has a blog. There's so many blogs I can, it would take all of the time we had to list all of them. So I can't.

Heather Newman: So, don't.

Dylan Snodgrass: I won't. But you can find news, you can find answers and you can get all of the content from Ignite and Tech Summits in real time. You know, I mean with Ignite last year, the day after the sessions, the PowerPoints, even some recordings were uploaded onto the tech community and that's, I mean it's free. It's free guys. Like come on.

Heather Newman: Free and quick we like those things.

Dylan Snodgrass: Yeah, free and quick, who doesn't love that? If you grew up on the internet like me, free and quick is your bread and butter.

Heather Newman: Well, this has been lovely. Thank you for sitting with me for a minute.

Dylan Snodgrass: Of course.

Heather Newman: Okay, I'm going to sign off to everybody. Okay.

Dylan Snodgrass: Cheers everyone.

Heather Newman: Yes, cheers everyone.

Dylan Snodgrass: Bye.

Heather Newman: This is Heather Newman with another maven moments podcast. Have a lovely day and keep on learning.