Making Sense of Diversity in Digital Messaging - Discussing Stupid Podcast

The digital world of today challenges marketers to carefully craft their messaging or risk causing the type of public relations nightmare most don’t want to think about. Now, digital marketers have to not only appreciate the power of the words and imagery they use (or choose not to), but also recognize the need to elevate their messaging to tell a much broader, more diverse story around our brands and products. To help shed some light on some of these challenges, Virgil is joined by the always delightful Heather Newman from Creative Maven. Heather is not only an experience marketer, but is also known for her endeavors in the promotion of better diversity and inclusion in the workplace, especially in the field of technology.

During the discussion, Virgil and Heather ‘get real’ on how the conversation around diversity is changing the digital marketing landscape and share some big (and sometimes funny) screw-ups and successes along the way. In the end, the conversation explores the complex topic, pokes fun at many of our predisposed ideas about how diversity in messaging works (its not just about your person count in images) and gives real world examples on the dos and don’ts we should all try to follow.

Resources discussed:

Cook

Heather Cook currently serves as Principal PM Manager and Lead for Microsoft 365 Customer Advocacy Group at Microsoft. She works on a team of community program managers whose charter is engagement, evangelism, and growth by building strategy, programs, and connections for our community members with Microsoft. Heather is a former Microsoft MVP for Microsoft 365 Apps and Services. Over the past twenty years, Heather has led marketing for Global Cloud Providers and run a software business. She owns a marketing/brand/wellness consultancy, Creative Maven, where she has produced thousands of events, campaigns, and experiences in the high-tech and entertainment industries. Heather is also the host of the Mavens Do It Better Podcast, which features interviews with extraordinary everyday experts who light a spark in our world. She lives in Marina del Rey, California. She has traveled the world extensively for pleasure and by speaking about Power Platform, Office 365, SharePoint, Microsoft Teams, Workplace Culture, Community and Diversity, Inclusion, and Belonging. Heather is a published playwright and graduate of the University of Washington School of Drama, Seattle, WA. All links for Heather: https://linktr.ee/heddamaven